Head of Programme Management (Quality and Clinical Governance)

London North West Healthcare NHS Trust; Greater London; Sur place; GBP 70 000 - 100 000; Plein temps

Résumé du poste

London North West University Healthcare NHS Trust in London seeks a senior programme lead to drive the Ideagen implementation and optimise governance processes. You will stabilise live modules, complete configurations and coordinate data migration with technical teams, while ensuring safe operational practices and measurable improvements.

You will oversee governance, quality and clinical assurance workstreams, engaging executive sponsors and divisional leaders to prioritise delivery and secure

Qualifications

• Extensive experience leading large-scale digital or governance system implementation and service improvement.
• Experience validating organisational structures, data migration, user permissions and reporting outputs.
• Desirable: direct experience with NHS quality, safety and governance systems.

Responsabilités

• Lead Trust-wide Ideagen implementation programme including stabilisation of live modules and future phases.
• Develop integrated delivery plans covering scope, milestones, resources and risks.
• Coordinate project teams and governance to resolve delivery barriers.
• Provide evidence-based assurance to sponsors on progress and readiness.
• Lead role-based Ideagen training, supervise networks and monitor adoption.

Connaissances

Digital governance

Program management

Data migration

Stakeholder engagement

Clinical governance

Formation

Masters degree

Management qualification

Description du poste

Job summary

The post holder will operate at a senior level, leading complex service change and improvement with primary responsibility for the Trust-wide implementation, stabilisation and optimisation of Ideagen. The role will provide dedicated programme leadership to complete implementation, resolve outstanding configuration and data issues, embed consistent governance workflows and support staff to use the system confidently. Working with divisional leadership, quality and clinical governance teams, digital services and the North West London Acute Provider Group (APG) programme, the post holder will translate agreed requirements into assured delivery and measurable improvements in reporting, learning and oversight. The post holder will be expected to have experience of managing individuals or teams.

The post holder will work closely with the Trust's Transformation programme and oversee projects commissioned by the Chief Medical Officer and Director of Quality and Clinical Governance, prioritising Ideagen delivery in partnership with the Director of Quality and Clinical Governance, relevant executive sponsors and APG programme leads. The role requires practical knowledge of clinical governance as well as programme management, ensuring that technical implementation supports safe operational processes and reliable assurance.

Main duties of the job

The post holder will lead the Trust-wide Ideagen implementation programme, including stabilisation of live modules, final configuration, future phases and system optimisation, supporting high-quality services and effective quality and clinical governance.

Develop and maintain an integrated delivery plan covering scope, milestones, resources, dependencies, risks, issues and acceptance criteria. Co-ordinate project teams, allocate actions and elevate delivery barriers through appropriate governance.

Provide evidence-based assurance to programme sponsors on progress, readiness, risks and benefits, ensuring appropriate clinical, governance, digital and information governance approval for significant changes.

Work with corporate and divisional leaders to agree priorities, new ways of working, user structures, permissions and reporting responsibilities. Co-ordinate data correction and migration with technical teams and suppliers.

Lead role-based Ideagen training, super-user networks and user support, monitoring adoption and addressing gaps. Support improvement plans, quality impact assessments and strategic business cases for service change.

About us

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

We run major acute services at:

• Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
• St Mark's Hospital: an internationally renowned specialist centre for bowel disease
• Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
• Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

Job description

Job responsibilities

To view the main responsibility, please see the attached the Job Description and Person Specification.

Person Specification

Education and qualifications

• Educated to Masters level in a relevant area or equivalent experience
• Management qualification

Knowledge and experience

Essential

• Extensive experience of leading large-scale digital or clinical governance system implementation and service improvement, including delivery planning, risk management, testing, deployment and transition to business as usual.
• Experience of validating organisational structures, data migration, user permissions and reporting outputs, working with technical specialists to investigate discrepancies and assure data quality.

Desirable

• Direct experience of implementing, administering or optimising NHS quality, safety and governance systems.
• Experience of cross-Trust implementation, supplier management and migration from Datix or another legacy governance system.

Sills, abilities and attributes

Essential

• Ability to lead a complex system implementation through stabilisation and optimisation, manage interdependent workstreams and secure sustainable adoption during change and transition.
• Ability to provide and receive, convey and present highly complex, sensitive and/or contentious concepts to large groups

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.

Employer details

Employer name

London North West University Healthcare NHS Trust

Address

Northwick Park Hospital
Watford Road
Harrow
HA1 3UJ
United Kingdom

Employer's website