Head of Product

Hera; Greater London; On-site; GBP 120,000 - 180,000; Full time

Benefits offered by this job

Annual personal development budget

Wellbeing budget

26 days annual leave + bank holidays

Sick leave policy and parental leave

Job summary

Hera in London seeks a commercially driven Head of Payments to own and grow the Payments mini-business within a fast‑growing B2B SaaS platform. You will own P&L, define the roadmap with engineers, and shape the payments strategy across international markets.

You will work in an AI‑native, flat team structure, leveraging your commercial acumen to drive revenue growth, supplier management, and cross‑sell opportunities while delivering impactful product enhancements.

Qualifications

• Highly commercial mindset with proven ability to manage P&L and drive revenue growth.
• Hands-on approach to building solutions and defining problems statements.
• Experience working with AI tools and integrating them into daily workflows.
• Deep understanding of customer needs and translating into product features.
• Capable of working as an individual contributor alongside engineering teams.
• Strong analytical skills to assess pricing, margins, processing costs and revenue targets.

Responsibilities

• Own the P&L for the Payments business, tracking revenue, costs, margin and targets.
• Define and drive the product roadmap with dedicated engineering support.
• Oversee wallet share expansion, payment plans and international expansion.
• Onboard new payment suppliers and manage supplier relationships.
• Partner with Sales, Customer Success and Integrations teams to identify cross-sell opportunities.
• Deliver product enhancements as an individual contributor with engineers.
• Build business cases for resources, tooling or team growth to maximise P&L value.

Skills

Commercial mindset

P&L management

Revenue growth

Hands-on

AI tools experience

Analytical skills

Independent contributor

Supplier management

Job description

Head of Payments/Principal Product Manager (Payments)

Location: London, UK

Contract Type: Permanent

• Own the P&L for a fast-growing Payments business within B2B SaaS
• Define and drive the product roadmap with dedicated engineering support
• Work in an AI-first environment with a flat, commercially focused team
• Annual personal development budget plus comprehensive wellbeing support
• Shape payments strategy across multiple international markets

Our client, a B2B SaaS company based in London, is seeking a commercially driven Head of Payments to own and grow their Payments business. This is an opportunity to combine strategic thinking with hands‑on execution in a fast-moving, AI‑native environment.

Company Overview

Our client provides payments, onboarding and compliance solutions for professional services firms, enabling seamless payment processing, pay‑by‑bank functionality, payment portals and flexible payment plans across multiple regions. Operating with a flat product and engineering structure, the company works natively in an AI‑first environment. The team is commercially focused, ambitious and talented, creating solutions that directly impact how professionals manage payments and compliance. With expansion across multiple geographies, the company is positioned for continued growth in the B2B SaaS sector.

Position Overview

As Head of Payments, you'll take full ownership of the Payments mini‑business, including P&L responsibility, roadmap definition and supplier management. This role sits at the intersection of product, commercial strategy and delivery. You'll work closely with dedicated engineers to build solutions that drive wallet share growth, enhance payment plans, improve credit control and expand into new markets. Your work will directly influence revenue growth, cross‑sell opportunities and the overall customer experience across the payments product suite.

Responsibilities

• Manage the complete P&L for the Payments business, tracking revenue, processing costs, margin and targets
• Build and prioritise the product roadmap covering wallet share expansion, payment plans, credit control, accounts receivable, collections, risk signals, pay‑by‑bank and international expansion
• Oversee supplier relationships, negotiating commercial terms and ensuring reliable payout performance
• Onboard new payment suppliers to support product development and market expansion
• Partner with Sales, Customer Success and integrations teams to identify cross‑sell opportunities and set integration priorities
• Act as an individual contributor working directly with engineers to deliver product enhancements
• Develop business cases for additional resources, tooling or team growth to maximise P&L value

Requirements

• Highly commercial mindset with proven ability to manage P&L and drive revenue growth
• Hands‑on approach, comfortable building solutions and defining problem statements
• Experience working with AI tools and integrating them into daily workflows
• Deep understanding of customer needs and ability to translate these into product features
• Capable of working as an individual contributor alongside engineering teams
• Strong analytical skills to assess pricing, margins, processing costs and revenue targets
• Ability to build compelling business cases for resource allocation and investment decisions
• Experience managing supplier relationships and negotiating commercial agreements
• Comfortable working in a flat organisational structure with high levels of autonomy
• Annual personal development budget for courses, conferences and books
• 26 days annual leave plus bank holidays
• Comprehensive sick leave and parental leave policies
• Wellbeing budget to support your health and lifestyle

Alongside this generous package, you'll work within a flat, collaborative structure where ambition and commercial thinking are valued. The team operates natively with AI tools, creating an environment where you can work efficiently and focus on high‑impact activities. You'll have the autonomy to shape the Payments business while working closely with talented engineers and commercially focused colleagues.