Head of Personal Pensions Ops & Growth

Testing Site - JPMC; Greater London; Sur place; GBP 65 000 - 95 000; Plein temps

Résumé du poste

JP Morgan Personal Investing is expanding their personal pension offering and in-housing operations tasks as part of a growth agenda. You will lead new operations process design and grow the pension operations team, transitioning to a new platform while supporting BAU from an early stage.

The role requires deep pension operations expertise, leadership capabilities during major change, and the ability to work with regulatory controls and second line oversight.

Qualifications

• Experience delivering and/or consulting on pension operations, ideally in personal pensions/SIPPs.
• End-to-end project management experience including scoping, business case development, implementation and change management.
• Demonstrable experience in leading teams and coaching and developing team members through periods of change.
• Ability to engage with internal and external stakeholders to elicit business requirements, procedures and processes.
• Good understanding of business risk and its management.
• Willing to work in the office on a full-time basis.

Responsabilités

• Work with business partners to design, introduce new or re-engineer existing processes and business applications to fulfil all operational tasks expected of a personal pension operator.
• Structure, expand, upskill then lead the pensions operations team.
• Support the implementation of strategic change initiatives to develop our offering and enhance service delivery.
• Support then deliver BAU team activity.

Connaissances

Pension operations

Team leadership

Project management

Regulatory compliance

Stakeholder management

Change management

Outils

Origo cash transfers

Salesforce

CRM systems

Prod/Tech lifecycle understanding

Description du poste

JP Morgan Personal Investing is expanding their personal pension offering and in-housing operations tasks as part of a growth agenda. You will lead new operations process design and grow the pension operations team, transitioning to a new platform while supporting BAU from an early stage.

The role requires deep pension operations expertise, leadership capabilities during major change, and the ability to work with regulatory controls and second line oversight.