Night Operations Lead (4-on/4-off) for eCommerce Warehouse

GXO Logistics, Inc; Newark and Sherwood; On-site; GBP 48,000 - 54,000; Full time

Benefits offered by this job

Company pension

Private medical & dental insurance

24/7 online GP service

Life assurance

Employee assistance programme

MyBenefits discounts

Cycle to work scheme

Job summary

GXO Logistics, Inc. in Ollerton, United Kingdom, is seeking an Operations Manager to lead a team of Shift Managers in a fast-paced eCommerce warehouse. You will own site performance, drive continuous improvement, and maintain a safe, customer-focused culture on a full-time basis with a 4-on/4-off shift pattern from 19:00 to 07:00.

You will oversee labour planning, KPI achievement, and operational excellence, balancing cost control with safety and service quality to deliver outstanding results.

Qualifications

• Proven experience managing multiple direct reports at Shift Manager level or equivalent within a fast-paced logistics or warehouse operation.

Responsibilities

• Lead, coach and develop a team of Shift Managers to drive engagement, accountability and results.
• Drive operational performance against KPIs, SLAs, productivity targets and customer service expectations.
• Champion a safety-first culture and ensure compliance with Health & Safety policies and training requirements.
• Manage labour planning and resource utilisation to maintain service during peak and seasonal periods.
• Identify and implement continuous improvement initiatives to reduce costs and enhance site performance.

Skills

Leadership

People management

Performance coaching

Analytical thinking

Job description

GXO Logistics, Inc. in Ollerton, United Kingdom, is seeking an Operations Manager to lead a team of Shift Managers in a fast-paced eCommerce warehouse. You will own site performance, drive continuous improvement, and maintain a safe, customer-focused culture on a full-time basis with a 4-on/4-off shift pattern from 19:00 to 07:00.

You will oversee labour planning, KPI achievement, and operational excellence, balancing cost control with safety and service quality to deliver outstanding results.