Head of Operations - Logistics

NHS Blood and Transplant; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

NHS Blood and Transplant is seeking a Head of Operations - Logistics to lead national logistics operations, focusing on service improvement and fleet management. The role requires significant management experience in the transport sector and strategic oversight of logistics operations to ensure quality and efficiency. This is an excellent opportunity to make a meaningful impact in a critical area of public health.

Benefits

27 days annual leave increasing with service

NHS pension scheme

Support for professional development

Qualifications

• Significant management experience in the Transport industry.
• Detailed knowledge of Road Transport legislation.
• Experience in developing transport strategies.

Responsibilities

• Lead service improvement and transformation within NHSBT logistics.
• Manage transport operations and fleet services across NHSBT.
• Ensure adherence to regulatory targets and compliance standards.

Skills

Management

Leadership

Transport Strategy

Change Management

Risk Management

Education

MSc in Transport Logistics

Formal fleet management qualification

Job description

Join to apply for the Head of Operations - Logistics role at NHS Blood and Transplant

Join to apply for the Head of Operations - Logistics role at NHS Blood and Transplant

NHS Blood and Transplant provided pay range

This range is provided by NHS Blood and Transplant. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Head Of Operations – Logistics

Job Summary

As a member of the Logistics Senior Management Team, you’ll head up National Logistics operations, operational compliance and fleet services across NHSBT logistics, motivating and developing the teams to deliver high-quality maximum-efficiency services. With accountability for over 250 drivers, 320 liveried vehicle fleet across 14 centres and Central Control Tower, lease car schemes, as well as the oversight of the Transport Management Planning system,, this role offers plenty of autonomy and accountability.

Leading operations teams through major service development, improvement and change projects, you’ll seek opportunities to innovate as well as identifying and incorporating best practice. You’ll ensure we meet regulatory targets and compliance against quality, risk and governance standards. Meanwhile, growing and maintaining an in-depth knowledge of blood supply chain and tissue services together with related service challenges and will ensure your credibility as you collaborate with other directorates to ensure we meet our strategic goals within budget.

Main duties of the job

Duties

This role is a UK wide role with autonomy and accountability for leading service modernisation and the promotion and delivery of innovation, engaging other senior staff, as well as actively contributing to and leading directorate problem solving and strategic planning. Your main duties will include:

• The post holder will drive and lead service improvement / transformation to enable the service to deliver high quality services with maximum efficiency and ensure that the appropriate methodology is used in implementing and embedding operating models throughout the service, continuously seeking opportunities to identify and incorporate best practice into service delivery.
• This post holder will be a member of the Logistics Senior Management Team (SMT) where they will lead and be accountable for the transport operations and fleet services across NHSBT; this includes working in collaboration across other directorates to ensure organisational strategy is met within budget.
• The post holder will be accountable for the development, motivation, and inspiration of the staff within their function ensuring their team delivers high quality service development activities and are seen to be credible and possess in-depth knowledge and understanding of blood supply chain and tissue services together with related service challenges.
• The post holder is required to demonstrate adherence to NHSBT’s core purpose and behaviours and ensuring that the service is equipped to meet the future strategic needs and that regulatory targets and compliance against quality, risk and governance standards are met.
• The post holder will lead major change and service development projects acting as the Accountable Executive / Business lead as appropriate they will manage the Workstream Leads within any assigned national projects.
• The post holder will act as a named person for professional competence for the Fleet Operator’s license for NHSBT.
• The postholder will have accountability for managing the Transport Central Control tower out of hours operation and Transport Management Planning system
  
  
  

You will be required to travel and spend time away from base, which will involve working irregular hours and overnight stays when required, with prior notice

About You

Experience and Knowledge

• Significant management experience in the Transport industry
• Significant experience in people and resource management
• Experience of developing transport strategies, including identifying and introducing best practise into the transport service provision
• Detailed knowledge of Road Transport legislation
• Experience and knowledge of vehicle technical design and specification.
• Experience of reporting at Executive level.
• Experience of operating with minimal supervision
• Experience of dealing with highly sensitive, complex, contentious and confidential information.
• Experience of negotiating service contracts (internal and external).
• Experience of managing risk
• Experience of change management
• Experience of managing within a Trade Union environment
• Experience of preparing business cases, both short and long term.
• Asset management experience.Budgetary and costing experience in a service environment
  
  
  

Qualifications And Training

• MSc, equivalent formal Transport Logistic qualification or relevant experience.
• Formal fleet management qualification (International CPC).
• Possess a valid driving licence, allowing you to drive in the UK
• Demonstrates commitment to own continued professional development (CPD)
  
  
  

Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification for the full personal attributes we require for the role. You will need to demonstrate these throughout the recruitment process.

About Us

It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you’ll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.

Our three core values are what set us apart. They guide and inspire everything we do.

By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work – and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever.

You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.

What We Offer

• NHSBT promotes flexible working opportunities where the role will allow.
• 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years.
• NHS pension scheme. The NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns) Further details and outline of benefits can be found at: www.nhsbsa.nhs.uk/pensions
• We’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.
  
  
  

This vacancy will close at 23:59 on 18th June 2025

Interviews are anticipated to be held on w/c 30th June 2025 – subject to confirmation

For informal enquiries please contact – Vicky Jones Senior PA to Paul Taylor Assistant Director – Logistics on [e-mail]

Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification.

Seniority level

• Seniority level

  Executive

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitals and Health Care

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