Head of Operations

Years; Nottingham; On-site; GBP 60,000 - 90,000; Full time

Job summary

Years, a fast-scaling company revolutionising dog food, is seeking a Head of Operations. This high-impact role involves leading operational functions such as production and supply chain to ensure excellence and scalability. Candidates should have proven leadership experience in fast-growth environments, ready to drive continuous improvement and foster a high-performance culture.

Benefits

Extensive health care cover

Annual £250 Learning & Development budget

Annual £100 Wellbeing budget

Monthly recognition programme

1 Volunteer day per year

Casual dress

Qualifications

• Proven experience in an Operations leadership role within an FMCG, manufacturing, or D2C business.
• Strong understanding of production lines and fulfillment models.
• Experience leading multi-disciplinary teams effectively.

Responsibilities

• Lead the entire Operations function, ensuring daily excellence in production and fulfillment.
• Drive performance across key KPIs like cost per meal and delivery times.
• Prepare the business for future expansion, focusing on capacity planning and automation.

Skills

Leadership

Data-driven decision-making

Operational excellence

Team development

Compliance awareness

Job description

1 month ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

This range is provided by Years.com. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

️

From a bold idea to revolutionising dog food,

Join Our Pack ️

From a bold idea to revolutionising dog food, Years has grown into a fast-scaling business dedicated to helping dogs live longer, healthier lives.

In just 3 years, we’ve built a great start up business, serving thousands of happy customers, all while striving to achieve our mission.

Our goal? To give dog owners abetter, fresher, and healthierway to feed their pets. We providehuman cut, personalised mealsdesigned to support each dog’s unique needs, delivered straight to their door - no preservatives, no compromises, just real nutrition.

You can find our customers across the UK, with future ambitions to scale internationally and continue transforming how people care for their dogs.

Your Mission

We’re looking for a Head of Operations to lead and scale our end-to-end operational function - from production and warehousing to fulfilment, quality and supply chain while ensuring we deliver to customers with speed, precision and care.

This is a high-impact, hands-on leadership role that sits at the heart of Years. You’ll lead a growing team across multiple operational functions, ensuring daily excellence while preparing us to scale. You'll bring structure, rhythm and data-driven decision-making to a fast-paced, agile environment.

You’ll work closely with the leadership team and report to our Leadership team. The right person will blend operational depth with strategic thinking: someone who’s scaled in FMCG or D2C before, and thrives in a business where everyone rolls up their sleeves.

Key Responsibilities

• Own and lead the entire Operations function - across Production, Post Cook, Warehouse, Fulfilment and Quality working alongside Engineering.
• Drive performance across key KPIs: cost per meal, throughput, quality, and delivery times
• Build and develop a strong team of managers and leads, setting clear expectations and fostering accountability
• Implement and optimise processes for scale, introducing structure without slowing us down
• Lead data-driven continuous improvement across all operational areas
• Manage key supplier and third-party relationships (equipment, logistics, service)
• Collaborate with internal teams to support new product launches and supply planning
• Ensure all regulatory, food safety, and compliance standards are met at all times
• Prepare the business for future expansion, including site capacity planning and automation opportunities
• Champion a high-performance, inclusive culture across the operations team
  
  

What You'll Bring

• Proven experience in an Operations leadership role within an FMCG, manufacturing, or D2C business
• Experience scaling an operational function in a fast-growth or startup environment
• Strong understanding of production lines, fulfilment models, inventory and cost management
• Confident leading multi-disciplinary teams - from line leaders to engineering and planning
• A hands-on approach - you’re just as comfortable on the floor as you are in a strategy session
• Excellent commercial awareness and decision-making backed by data
• Deep experience working with KPIs and performance metrics - and acting on them
• Familiarity with compliance, food safety (HACCP), and quality assurance
• A calm, clear communicator who can inspire, challenge and lead from the front
  
  

What’s In It For You? Years Benefits

• Extensive health care cover including full cancer coverage and a choice of hospitals or consultants (AXA top package)
• Annual £250.00 Learning & Development budget for courses, books or other self-learn activities
• Annual £100.00 Wellbeing budget
• Monthly recognition through our Yappa of The Month programme
• 1 Volunteer day per year - dog themed or not: it’s your choice!
• Subsidised employee groups - from five a side to padel there’s loads to get involved in or the chance to start up your own group
• Quarterly subsidised team events from Axe throwing, crazy golf to cocktail making
• Exclusive discounts on Years and Years treats for yourself and friends/family
• Lunch & Learn programme - from dog first aid to financial savviness we’ve got sessions planned to cover all kinds of topics
• Casual dress
• Your birthday off or different day if it falls on a non-working day
• Ability to sell any unused holiday back to Years at the end of the Holiday Year (maximum 1 working week)

Seniority level

• Seniority level

  Executive

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Pet Services

Referrals increase your chances of interviewing at Years.com by 2x

Get notified about new Head of Operations jobs in Nottingham, England, United Kingdom.

Coalville, England, United Kingdom 1 day ago

Loughborough, England, United Kingdom 2 months ago

Derby, England, United Kingdom 16 hours ago

Senior Operations Manager (Loughborough)

Loughborough, England, United Kingdom 22 minutes ago

Nottingham, England, United Kingdom 2 days ago

Worksop, England, United Kingdom 3 months ago

Derby, England, United Kingdom 2 days ago

Estates Operations Manager (Engineering-Electrical)

Nottingham, England, United Kingdom 4 days ago

Burton Upon Trent, England, United Kingdom 4 months ago

Nottinghamshire, England, United Kingdom 3 weeks ago

Alton, England, United Kingdom 3 weeks ago

Derby, England, United Kingdom 5 days ago

Castle Donington, England, United Kingdom 1 month ago

Worksop, England, United Kingdom 2 weeks ago

Derbyshire, England, United Kingdom 2 weeks ago

Senior Operations Manager – Halls (Internal only)

Nottingham, England, United Kingdom 1 week ago

Nottingham, England, United Kingdom 3 weeks ago

East Midlands, England, United Kingdom 1 week ago

Payroll Operations Team Leader (fixed-term)

Nottinghamshire, England, United Kingdom 1 week ago

East Midlands, England, United Kingdom 4 days ago

Head of Division – Ecology (Maternity Cover)

Radbourne, England, United Kingdom 1 week ago

Winthorpe, England, United Kingdom 2 weeks ago

Nottingham, England, United Kingdom 2 weeks ago

Worksop, England, United Kingdom 2 weeks ago

Nottingham, England, United Kingdom 5 days ago

Chesterfield, England, United Kingdom 3 weeks ago

Second Chef/ Deputy Head Chef - Halls of Residence

Nottingham, England, United Kingdom 2 months ago

Kegworth, England, United Kingdom 2 days ago

Identity Governance Access and Privileged Access Manager

Nottingham, England, United Kingdom 4 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.