Head of Operations & Growth

Bidvest Noonan; West Byfleet; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading service provider in the UK is seeking a Director of Operations to optimize customer services in Cleaning and Integrated Services. This role involves developing operational excellence, managing multiple service lines, and ensuring a high-performance culture. Candidates should have over 5 years in senior management, strong leadership skills, and a passion for delivering exceptional customer service while achieving performance targets. The position provides an opportunity to innovate and drive growth within a collaborative team environment.

Qualifications

• 5+ years of proven experience in a senior leadership role.
• Superior knowledge of operational functions including finance, customer service and operations.
• Ability to streamline and implement new structures for maximum efficiency.

Responsibilities

• Oversee day-to-day operations of role portfolio.
• Develop and implement process improvements to enhance service quality.
• Maintain full compliance with industry standards and legislation.

Skills

Leadership

Relationship management

Financial management

Communication

Operational planning

Customer service

Education

Relevant Business Degree

Job description

A leading service provider in the UK is seeking a Director of Operations to optimize customer services in Cleaning and Integrated Services. This role involves developing operational excellence, managing multiple service lines, and ensuring a high-performance culture. Candidates should have over 5 years in senior management, strong leadership skills, and a passion for delivering exceptional customer service while achieving performance targets. The position provides an opportunity to innovate and drive growth within a collaborative team environment.