Head of Operations and Maintenance

Steve Ball Recruitment Ltd; Driffield; On-site; GBP 50,000 - 60,000; Full time

Benefits offered by this job

Pension

Job summary

Steve Ball Recruitment Ltd is seeking a Head of Operations and Maintenance for a renewable sector client. The role will lead the nationwide O&M function, drive growth, improve performance and deliver exceptional customer service while maintaining profitability.

The role is office-based—Mon to Fri—with occasional site visits; salary £50-60 K (DOE) plus pension, and the position is commutable from Hull, Beverley, Doncaster, Selby, York, Bridlington and Driffield.

Qualifications

• Strong electrical or technical/engineering background.
• Proven service delivery management experience.
• Commercial awareness and business sense.
• Team leadership experience and people development.

Responsibilities

• Lead the nationwide O&M function.
• Manage service delivery, ticket management and workflow.
• Drive turnover and profitability targets.
• Develop engineers and support staff.
• Improve customer communication and retention.
• Build operational processes and accountability.
• Manage supplier and subcontractor performance.

Skills

Electrical/technical background

Service delivery management

Commercial awareness

Team leadership

Operational scaling

Job description

HEAD OF OPERATIONS AND MAINTENANCE

POSITION: Head of Operations and Maintenance

LOCATION: Commutable from Hull, Beverley, Doncaster, Selby, York, Bridlington, Driffield

THE ROLE:

Our client in the Renewable sector is recruiting a Head of Operations and Maintenance to lead their nationwide O&M function. They are looking for an experienced operational leader to take full ownership of their growing O&M division. This is not simply a technical management role. The Head of Operations and Maintenance role is a commercially minded leader who can drive department growth, improve operational performance and deliver exceptional customer service whilst maintaining profitability.

They offer a friendly and open working environment

The role is office based - Mon to Fri, occasional site visits will be required

SALARY AND BENEFITS

£50-60 K (DOE) plus pension

RESPONSIBILITIES

• Lead the nationwide O&M function
• Manage service delivery, ticket management and workflow
• Drive turnover and profitability targets
• Develop engineers and support staff
• Improve customer communication and retention
• Build operational processes and accountability
• Manage supplier and subcontractor performance
• Identify and remove delivery bottlenecks

IDEAL CANDIDATE

• Strong electrical or technical / engineering background
• Proven service delivery management experience
• Commercial awareness
• Team leadership experience
• Ability to scale operations within a growing business