Head of National O&M Operations & Growth

Steve Ball Recruitment Ltd; Driffield; On-site; GBP 50,000 - 60,000; Full time

Benefits offered by this job

Pension

Job summary

Steve Ball Recruitment Ltd is seeking a Head of Operations and Maintenance for a renewable sector client. The role will lead the nationwide O&M function, drive growth, improve performance and deliver exceptional customer service while maintaining profitability.

The role is office-based—Mon to Fri—with occasional site visits; salary £50-60 K (DOE) plus pension, and the position is commutable from Hull, Beverley, Doncaster, Selby, York, Bridlington and Driffield.

Qualifications

• Strong electrical or technical/engineering background.
• Proven service delivery management experience.
• Commercial awareness and business sense.
• Team leadership experience and people development.

Responsibilities

• Lead the nationwide O&M function.
• Manage service delivery, ticket management and workflow.
• Drive turnover and profitability targets.
• Develop engineers and support staff.
• Improve customer communication and retention.
• Build operational processes and accountability.
• Manage supplier and subcontractor performance.

Skills

Electrical/technical background

Service delivery management

Commercial awareness

Team leadership

Operational scaling

Job description

Steve Ball Recruitment Ltd is seeking a Head of Operations and Maintenance for a renewable sector client. The role will lead the nationwide O&M function, drive growth, improve performance and deliver exceptional customer service while maintaining profitability.

The role is office-based—Mon to Fri—with occasional site visits; salary £50-60 K (DOE) plus pension, and the position is commutable from Hull, Beverley, Doncaster, Selby, York, Bridlington and Driffield.