Head of Operations

Finegreen; West Midlands Combined Authority; On-site; GBP 70,000; Full time

Job summary

An innovative healthcare service provider is seeking a visionary Director of Operations to lead their operational management. This role involves overseeing the delivery of high-quality healthcare services, developing operational strategies, and ensuring compliance with regulations. The ideal candidate will have a strong background in operations management, particularly within the healthcare sector, and will excel in leadership and stakeholder engagement. Join a dynamic organization committed to improving patient care and making a significant impact in the healthcare industry.

Benefits

Competitive salary

Bonus potential up to 10%

Supportive working environment

Continuous learning and development

Excellent benefits package including pension contributions

Qualifications

• Proven experience in operations management, preferably in healthcare or logistics.
• Strong leadership skills with a track record of driving performance improvements.

Responsibilities

• Oversee day-to-day operational management of healthcare services.
• Develop and implement operational strategies to meet business objectives.
• Foster strong relationships with NHS stakeholders for collaborative working.

Skills

Leadership Skills

Operational Management

Strategic Thinking

Communication Skills

Stakeholder Management

Risk Management

Education

BA/BS in Business Administration

Healthcare Management

Clinical Practice (Nurse, Paramedic)

Job description

About Prometheus:

Our client, Prometheus is a dynamic and forward-thinking healthcare service provider, delivering essential services to the NHS across the Midlands. They are a leading provider of secure transportation solutions specialising in the mental health sector and Complex Care Enhanced Observations for Acute Trusts, Mental Health Services and Local Authorities. Prometheus are committed to improving patient care through innovative solutions and excellence in service delivery. People are at the heart of their success, and they are looking for an experienced and visionary Director of Operations to join the leadership team and help shape the future of healthcare services.

Role Overview:

As Director of Operations, you will be responsible for overseeing the day-to-day operational management of their healthcare services, ensuring that they continue to meet the high standards expected by NHS partners. You will play a key role in developing and executing operational strategies, improving efficiency, and leading a team to deliver high-quality services that align with our commitment to healthcare excellence.

Key Responsibilities:

1. Lead and manage the operational functions, ensuring the delivery of high-quality, efficient healthcare services;
2. Develop and implement operational strategies to meet business objectives and achieve optimal outcomes for NHS clients;
3. Oversee financial management, ensuring operational budgets are met and services are delivered within agreed costs;
4. Drive continuous improvement initiatives to enhance operational performance and patient care standards;
5. Foster strong relationships with NHS stakeholders and other key partners to support collaborative working;
6. Proven track record in risk management and compliance, ensuring compliance with relevant regulations, policies, and industry standards;
7. Lead, mentor, and develop operational teams to ensure alignment with organisational goals and values;
8. Report to the Senior Leadership Team, providing insight on operational performance, opportunities, and challenges.

Qualifications & Experience:

1. BA/BS in Business Administration, Healthcare Management or Clinical Practice e.g. Nurse, Paramedic in a related field;
2. Proven experience in operations management and leadership, with a significant portion of this experience preferably gained in ambulance services, the mental health/acute sector or logistics;
3. Strong leadership and management skills with a track record of driving performance and operational improvements;
4. Strategic thinker with the ability to balance long-term goals and day-to-day operational needs;
5. Excellent communication and stakeholder management skills, with the ability to influence and build relationships at all levels;
6. In-depth knowledge of healthcare regulations, compliance standards, and financial management practices.

What Prometheus can Offer:

1. Competitive salary of £70,000 per annum;
2. Bonus potential of up to 10% of salary, based on performance;
3. Opportunity to work within an innovative, growing organisation committed to improving healthcare services;
4. A supportive and collaborative working environment, with a focus on continuous learning and development;
5. Excellent benefits package, including pension contributions and more.

How to Apply:

To apply for this key position, please submit your CV and a cover letter outlining your relevant experience and why you are the ideal candidate for this role to Toni Coates at Finegreen on [e-mail].

Prometheus is an equal opportunity employer who celebrates diversity and are committed to creating an inclusive environment for all employees.