Head of Operations

The AVOCADO Foundation; London; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

The AVOCADO Foundation is seeking a Head of Operations to join their Senior Management Team. This key leadership role involves strategic development, operational management, and fostering a culture of innovation within the organization aimed at eradicating economic inequalities. The ideal candidate will have a strong background in nonprofit management and a proven ability to drive organizational success through data-informed decisions and team management. Join us in making a lasting impact on communities across the UK.

Benefits

20 days holiday plus bank holidays and birthday leave

Opportunities for professional growth

Supportive and inclusive work culture

Innovation-driven environment

Qualifications

• Proven experience in a similar role within a nonprofit or mission-driven organization.
• Strong understanding of core business functions like HR, Finance, Marketing, and Operations.
• Experience with AI integration to optimize efficiency.

Responsibilities

• Design and implement operational strategies to drive growth and efficiency.
• Oversee daily operations ensuring alignment with organizational objectives.
• Lead recruitment and professional development initiatives.

Skills

Leadership

Data analysis

Team management

Strategic planning

Performance management

Education

BSc/BA in Business Administration

MSc/MBA (preferred)

Tools

MS Office

AI technology systems

Job description

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Holiday entitlement: 20 days per annum, plus bank holidays and birthday leave

About The AVOCADO Foundation

The AVOCADO Foundation is a dynamic social enterprise that operates both in the UK and internationally. We are on a mission to eradicate economic inequalities experienced by youth, entrepreneurs, and nonprofit organisations from underrepresented communities. Our vision is a world where no one is held back by poverty due to the colour of their skin or their ethnicity.

Since our beginnings as Money4YOUth in 2014, we have evolved into Money4YOU in 2020 and rebranded to The AVOCADO Foundation in 2024 to better reflect our mission, values, and goals. Guided by innovation and a commitment to equity, we are proud to be a movement of #WorldChangers.

Job Purpose

As Head of Operations, you will be a key member of our Senior Management Team, working closely with the Chief Executive Officer (CEO) to ensure the smooth and effective running of all operational aspects of the organisation. This role requires a forward-thinking, strategic leader who thrives on innovation, collaboration, and impact.

Your responsibilities will span strategic leadership, operational excellence, performance management, and business development, all while embedding a culture of inclusion and excellence across the organisation.

Key Responsibilities

Strategic Leadership

• Design and implement operational strategies, plans, and processes to drive growth, innovation, and excellence.

• Integrate AI and technology-driven systems to streamline workflows and improve efficiency.

• Collaborate with the CEO and senior leaders to translate strategic goals into actionable plans.

Operational Management

• Oversee daily operations, including IT, Programmes, Communications, and Finance, ensuring alignment with organisational objectives.

• Develop, monitor, and report on operational KPIs to measure success and inform decision-making.

• Ensure compliance with regulatory, legal, and ethical standards.

Performance and Team Management

• Set and track performance goals for teams and individual staff members.

• Foster a positive, inclusive, and high-performing work culture.

• Lead recruitment, onboarding, and professional development initiatives.

Business Development and Fundraising

• Identify and pursue new opportunities for partnerships, fundraising, and revenue generation.

• Support the CEO in building and maintaining strategic relationships with key stakeholders.

• Play a key role in grant applications, corporate sponsorships, and donor engagement efforts.

Data-Driven Decision-Making

• Leverage data and performance metrics to assess the impact of programmes and initiatives.

• Identify areas for improvement and implement evidence-based solutions.

Innovation and Technology

• Introduce and maintain AI/technology-driven solutions to enhance operations and programme delivery.

• Stay ahead of emerging trends and technologies, applying them to drive organisational success.

Skills and Qualifications

We are seeking a visionary leader who is passionate about making a difference:

Essential Skills and Experience:

• Proven experience in a similar role, preferably within a nonprofit, social enterprise, or mission-driven organisation.

• Strong understanding of core business functions, including HR, Finance, Marketing, and Operations.

• Demonstrated ability to develop and implement strategic plans.

• Experience in integrating AI or technology-driven systems to optimise efficiency.

• Proficiency in data analysis and using metrics for decision-making.

• Strong leadership and team management skills, with a track record of driving cultural and organisational change.

• Excellent organisational, interpersonal, and communication skills, including public speaking.

• Knowledge of IT systems, business infrastructure, and MS Office applications.

Desirable Skills and Experience:

• Experience in fundraising, grant management, or working within the charity sector.

• Familiarity with the challenges faced by underrepresented communities and a passion for addressing economic inequalities.

• A BSc/BA in Business Administration, Operations Management, or a related field (MSc/MBA preferred).

Working Conditions

• Location: Hybrid role, combining virtual work and in-person collaboration in London.

• Flexibility: Some evening or weekend work may occasionally be required to meet deadlines.

What We Offer

• The opportunity to work in a mission-driven organisation committed to eradicating economic inequality.

• A supportive, inclusive, and innovative work culture.

• Opportunities for professional growth and development.

• The chance to make a real impact on the lives of individuals and communities.

Ready to Make an Impact?

If you are a dynamic and driven leader who thrives on innovation and making a difference, we want to hear from you! Join us at The AVOCADO Foundation and become part of a team of #WorldChangers dedicated to creating lasting, positive impact.

We are an equal opportunity employer and encourage applications from all backgrounds, particularly those underrepresented in leadership roles.

Let’s build a brighter, more equitable future together.

Seniority level

• Seniority level

  Executive

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Non-profit Organization Management

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