Head of Operations

COREcruitment Ltd; Greater London; On-site; GBP 72,000 - 88,000; Full time

Job summary

COREcruitment Ltd. is seeking a Head of Operations for a fast-growing hospitality group in London. The role leads strategic and day-to-day operations across the brand, guiding performance and preparing for expansion across openings.

You will work closely with Head Office and report to the Ops Director, ensuring branded standards, customer excellence, and strong team development across sites in or near London.

Qualifications

• Proven track record in senior operations roles, with a Branded hospitality business.
• Experience building and leading high-performing teams across multiple sites.
• Strong strategic and day-to-day operational execution in a growth-focused environment.

Responsibilities

• Oversee operations across the current portfolio and drive performance.
• Partner with Head Office and report to the Ops Director on growth and standards.
• Lead development of teams and manage Area Managers as new openings roll out.

Skills

Senior operations leadership

Brand/Branded operations

Team development

London based

Job description

Head of Operations, Hospitality Group £80k - plus bonus

London Based – This essential – 4 days a week in London

We’re working with an ambitious, fast-growing hospitality/leisure business that’s set for major expansion across 2026 and 2027. This is a fantastic opportunity for an experienced operator to join at a pivotal stage of growth and help shape the future of the brand. A commercial leader which is like a friendly family feel kind of UK brand.

We’re looking for someone who thrives in entrepreneurial, branded environments a leader who’s passionate about great food, exceptional service, and building strong teams.

You’ll oversee operations across the current portfolio, drive performance, and play a key role in the company’s strategic development as new openings roll out. This is a senior role where you work closely with Head Office rand report to the Ops Director, so you’ll need to demonstrate this capability during the interview stage. As all sites are branded, experience within branded operations is essential.

What we’re looking for:

• Proven experience in a senior operations role (Head of Ops or strong Ops/Area Director level)
• Background from a quality branded business
• Based in London or within easy reach
• A leader who can balance strategy and day-to-day operational excellence
• Experience in developing teams and managing Area Managers
• Hands-on approach with a track record of driving growth and standards
• New openings and expansion experience highly desirable

This role suits someone who’s ready to make a lasting impact, ambitious, commercially minded, and ready to lead a brand into its next phase of success.