Operations Excellence Lead — Drive Productivity & Growth

Pareto; Aylesbury; On-site; GBP 25,200 - 30,800; Full time

Job summary

A prominent service center in Aylesbury is seeking an Operations Manager to enhance service delivery and drive operational excellence. You'll be responsible for optimizing processes and leading a competent team to achieve productivity improvements. Ideal candidates will have at least 5 years of operational management experience, excellent leadership and communication skills, and a Bachelor's degree in a related field. The role offers a competitive salary, with a focus on continuous improvement and innovation.

Qualifications

• 5+ years in operational management, creating strategic plans and managing change.
• Experience in project management from initiation to successful completion.
• Demonstrated financial management, including budget oversight and forecasting.

Responsibilities

• Lead operational plans to achieve productivity gains.
• Develop and maintain high-quality standards and best practices.
• Train and motivate support teams to ensure efficient service delivery.
• Optimize IT systems for data integrity and decision-making.
• Review costs against budgets and negotiate supply costs.

Skills

Leadership

Project management

Financial management

Process improvement

Communication

Data management

Problem-solving

Education

Bachelor's degree in Business Administration, Operations Management or related field

Tools

Relevant software and digital tools

Job description

A prominent service center in Aylesbury is seeking an Operations Manager to enhance service delivery and drive operational excellence. You'll be responsible for optimizing processes and leading a competent team to achieve productivity improvements. Ideal candidates will have at least 5 years of operational management experience, excellent leadership and communication skills, and a Bachelor's degree in a related field. The role offers a competitive salary, with a focus on continuous improvement and innovation.