Head of Membership Engagement

JR United Kingdom; Wolverhampton; Hybrid; GBP 40,000 - 50,000; Full time

Job summary

A leading Trade Association in Southwark is seeking a Head of Membership Engagement. This hybrid position involves developing strategies to enhance member engagement, recruitment, and retention across the UK. Ideal candidates will have a strong background in similar organizations and excellent communication skills, with travel required throughout England and Wales.

Benefits

26 days annual leave

Pension

Life insurance

Flexible working

Qualifications

• Significant experience in growing and managing membership services.
• Experience in developing administrative processes and strategic planning.
• Willingness to travel across England and Wales.

Responsibilities

• Develop and implement strategies for membership engagement.
• Support members effectively and increase membership numbers.
• Communicate benefits of membership and respond to inquiries.

Skills

Communication

Interpersonal skills

Networking skills

Tools

CRM databases

Job description

Job Title: Head of Membership Engagement

Client:

Membership Bespoke

Location:

Job Category:

Other

EU work permit required:

Yes

Job Views:

2

Posted:

31.05.2025

Expiry Date:

15.07.2025

Job Description:

Head of Membership Engagement

Trade Association

Location: Southwark, Central London – Hybrid Working with Travel around England and Wales

Salary: Up to £50,000, dependent on experience plus benefits including 26 days annual leave, pension, life insurance, and flexible working.

Employment Type: Full Time, Permanent

Our client, a leading Trade Association based in Southwark, Central London, is seeking a Head of Membership Engagement to join their team.

Ideal candidates will have experience in engaging members within similar organizations such as Trade Associations, Professional Bodies, Membership Organizations, Not-for-Profits, Charities, or sectors like Engineering, Construction, Property, Real Estate, Housing, Surveying, Planning, or Public Sector.

Role Responsibilities:

• Develop and implement strategies for membership engagement, recruitment, and retention.
• Support members effectively and increase membership numbers.
• Build relationships with members at a senior level and identify prospective members.
• Create and execute a membership growth strategy targeting the UK.
• Communicate benefits of membership and respond to inquiries.
• Improve administrative processes related to membership.
• Gather member feedback through surveys and manage membership applications and renewals.
• Coordinate meetings and promote activities through various channels.

Person Specification:

• Significant experience in growing and managing membership services in similar organizations.
• Experience in developing administrative processes and strategic planning.
• Excellent communication and interpersonal skills, especially at CEO/exec level.
• Experience with CRM databases and networking skills.
• Willingness to travel across England and Wales for events and meetings.

To apply, please send your CV. We will contact successful applicants within 10 working days. Membership Bespoke is committed to diversity and inclusion in recruitment.