Head of Membership Engagement

JR United Kingdom; Warrington; Hybrid; GBP 42,000 - 50,000; Full time

Job summary

A leading Trade Association in Southwark is seeking a Head of Membership Engagement. The ideal candidate will cultivate member relationships, enhance engagement, and implement strategies for recruitment and retention. This position offers a salary up to £50,000 with benefits like annual leave and flexible working.

Benefits

26 days annual leave

Pension plan

Life insurance

Flexible working

Qualifications

• Significant experience in growing and managing membership services.
• Experience with CRM systems and process improvements.
• Ability to work closely with the executive team.

Responsibilities

• Develop and implement strategies for membership engagement.
• Build relationships with members at a senior level.
• Communicate member benefits effectively.

Skills

Strategic planning

Business development

Communication

Interpersonal skills

Tools

CRM systems

Job description

Job Title: Head of Membership Engagement

Location:

Southwark, Central London – Hybrid Working with Travel around England and Wales

Salary:

Up to £50,000 depending on experience, plus benefits such as 26 days annual leave, pension, life insurance, and flexible working.

Job Type:

Full Time, Permanent

Client:

Membership Bespoke

Job Description:

Our client, a leading Trade Association based in Southwark, London, is seeking a Head of Membership Engagement to join their team. The ideal candidate will have proven experience in engaging members within similar organizations such as Trade Associations, Professional Bodies, or Membership Organizations.

Responsibilities include:

• Developing and implementing strategies for membership engagement, recruitment, and retention
• Building strong relationships with members at a senior level
• Identifying and recruiting prospective members across the UK
• Communicating the benefits of membership effectively
• Managing membership applications, renewals, and related processes
• Designing and executing member satisfaction surveys and feedback mechanisms
• Collaborating with the team to promote activities and resources for members

Person Specification:

• Significant experience in growing and managing membership services
• Experience with CRM systems and administrative process improvements
• Strong strategic planning and business development skills
• Excellent communication and interpersonal skills at executive level
• Ability to work closely with the executive team and network across organizations

Applicants should send their CVs to apply. Due to high volume, only successful candidates will be contacted. If you do not hear within 10 working days, please consider your application unsuccessful.

Membership Bespoke is committed to diversity and equality and encourages applications from all qualified candidates.