This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.
About Us
We are a full-service Digital Agency offering high-impact digital solutions in Web Design & Development, E-commerce, Mobile Apps, CRM, and Managed IT Services including 24/7 hosting and helpdesk support. Our mission is to empower our clients through technology and creativity, delivering consistent value and innovation.
The Role
We are seeking a versatile and experienced Head of Marketing to join our growing team. This client-facing role will service a portfolio of recurring business clients and will be responsible for the strategy, execution, and performance of various digital marketing activities.
The ideal candidate is an all-rounder with a solid foundation in SEO, Pay-Per-Click (PPC), social media marketing, content creation, and marketing analytics, who thrives in a collaborative environment and can confidently manage client expectations.
Key Responsibilities
Client Management & Strategy
- Serve as the primary point of contact for recurring clients on all digital marketing-related matters.
- Build and maintain strong client relationships through regular updates, performance reviews, and strategic recommendations.
- Understand each client's business goals and translate them into effective marketing strategies.
- Collaborate with internal teams (design, development, content) to execute campaigns.
Digital Campaign Management
- Plan, launch, and manage digital advertising campaigns across Google Ads, Meta (Facebook/Instagram), LinkedIn, YouTube, TikTok.
- Monitor KPIs such as CTR, CPC, conversion rates, and ROAS, making recommendations for improvement.
- Conduct keyword research and competitor analysis to refine SEO and paid strategies.
SEO & Website Optimization
- Perform technical SEO audits and implement on-page and off-page SEO strategies.
- Work with the development team to improve site speed, mobile responsiveness, and user experience.
- Optimize content structure, metadata, and internal linking to improve rankings.
Content Creation & Social Media
- Develop and manage content calendars for multiple brands.
- Create engaging static and video content for social platforms and websites.
- Schedule, publish, and monitor social media posts; respond to engagement as needed.
Email Marketing & CRM
- Design and execute email marketing campaigns using tools like Mailchimp, HubSpot, or ActiveCampaign.
- Create automated workflows for lead nurturing and customer retention.
- Analyze open rates, click-through rates, and conversions to optimize future campaigns.
Performance Tracking & Reporting
- Generate weekly/monthly reports using tools such as Google Analytics, Tag Manager, Facebook Pixel, etc.
- Conduct A/B testing and share actionable insights to improve campaign performance.
- Track and report on SEO performance, paid ad results, email metrics, and social media engagement.
What We Offer
- Opportunity to work on diverse and recurring client portfolios.
- A collaborative and creative work environment.
- Competitive salary based on experience.
- Ongoing learning and development opportunities.
Required Skills & Experience
- Minimum 3-5 years of hands-on experience in a digital agency with a client-facing component.
- Strong knowledge of SEO best practices, Google Ads, and social media advertising platforms.
- Proficient in marketing analytics, data interpretation, and performance reporting.
- Experience using WordPress, Webflow, or similar CMS platforms.
- Competency with graphic design tools such as Canva and Adobe Creative Suite.
- Solid understanding of email marketing tools and CRM platforms.
- Excellent communication, presentation, and time management skills.
- Bonus: Familiarity with HTML, CSS, JavaScript or the ability to liaise with developers on web projects.