Campaign Marketing Manager

Harrods Limited; London; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

Harrods Limited is seeking a Marketing Campaign Manager to oversee the delivery of campaign marketing outputs. This role involves managing stakeholder relationships, executing omnichannel communication strategies, and requires strong project management skills. The company offers a comprehensive benefits package, promoting a culture of diversity and inclusion.

Benefits

Flexible working

25 days' holiday

33% in-store discount

Birthday off

Season ticket loan

Qualifications

• Proven experience in campaign and project management.
• Strong understanding of omnichannel communication.
• Experience managing and mentoring junior team members.

Responsibilities

• Oversee end-to-end campaign management process.
• Review marketing briefs and ensure all key timings and deadlines are met.
• Manage relationships with external agency partners.

Skills

Campaign Management

Project Management

Stakeholder Management

Creativity

Organizational Skills

Job description

We are seeking a Marketing Campaign Manager to support project delivery and oversee the end-to-end campaign management process within our marketing team.

About the Role

Reporting into the Group Marketing Campaign Manager, you will contribute to the delivery of all Harrods’ campaign marketing outputs, forming a critical part of delivering the brand vision. Working closely with the Marketing Planning Manager to seize opportunities and execute successful campaigns.

The role of the Marketing Campaign Manager is to set and monitor process, execution and delivery of all marketing and partnerships activities. The Marketing Campaign Manager requires the ability to build strong relationships across both internal and external stakeholders – managing relationships, expectations and ensuring delivery in all projects.

Key Responsibilities:

• Working closely and collaboratively with the Project Delivery Team and wider Brand Experience Division to deliver integrated marketing projects and campaigns.
• Ensures that all projects they look after oversee the Marketing Brief Pipeline and makes sure all planned projects are reflected and that all key timings and deadlines are mapped out and communicated with all relevant parties to ensure a successful process and delivery.
• Responsible for reviewing all briefs created by the Omnichannel Campaign Strategy Manager and / or the divisional leads ahead of sharing with the Head of Marketing and Marketing Director, to ensure that all information needed is included, KPI’s are set and that deadlines are clear.
• Ownership of BED Campaign Planning Meetings and responsible for making sure that all teams are aligned on brief objectives, priorities, RTB and delivery timings.
• Management of the relationship with external agency partners, both media and creative.
• Review media plans and proposals with the Group Marketing Campaign Manager to ensure that they respond to the Marketing brief.
• Develop and cultivate stakeholder relationships, managing expectations and mitigating project risks and issues, escalating where appropriate.
• Demonstrate flexibility and readiness to adapt, able to change focus quickly and work on multiple projects at one time. Excellent time-management and organisation skills.
• Annual Budget Management and cost tracking. Making sure that all trackers are up to date, and that the teams are raising PO’s and recording the information.
• Genuinely passionate about attracting, nurturing and developing colleagues and effectively leading through change
• Focus on creating an inclusive culture where all colleagues feel engaged and set up to do their best work with a focus on celebrating success and addressing challenges

Depending on your role, you may be fully on-site or have a mix of on-site and home working – this is what we refer to as ‘Hybrid’. Our hybrid working policy allows colleagues to work from home for part of the week, with a minimum of three days on-site, depending on business needs.

Please see our Hybrid@Harrods policy on our Career Site for more information or speak to a member of our Talent Acquisition team if you have any questions regarding the requirements for this role

About You

You will be a confident and capable marketing professional with proven experience in campaign and project management, either in-house or within a marketing agency environment. You understand the nuances of omnichannel communication and bring both creativity and structure to everything you do.

Comfortable working to tight deadlines and collaborating with a wide range of stakeholders, you combine strategic thinking with attention to detail. You’re also a supportive team player with leadership experience, committed to guiding and developing junior colleagues while delivering high-quality campaigns.

You will also bring:

• Demonstrable experience in campaign and project management within a marketing team or agency
• Strong understanding of communication tools, techniques, and omnichannel campaign delivery
• Ability to build and maintain strong relationships with creative and media agencies
• Resilience and adaptability when working under pressure and to tight deadlines

• Experience managing and mentoring junior team members
• Excellent organizational skills and a sharp eye for detail
• Clear and confident communication skills—both written and verbal—with a range of stakeholders

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

In return you’ll receive an excellent benefits package, including a company pension, flexible working, 25 days’ holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants), and a season ticket loan.

Uniquely You

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods