Head of Marketing Operations

JR United Kingdom; Swindon; Remote; GBP 60,000 - 90,000; Full time

Job summary

A leading skincare brand is seeking a Head of Marketing & Operations to bridge vision with execution across marketing and community teams. The role requires a commercially driven candidate with 5-7+ years in DTC marketing, strategic planning, and team management to drive growth and optimize customer experiences. This position offers competitive salary and performance-based bonuses.

Benefits

Competitive Salary

Performance-based bonus potential

Qualifications

• 5-7+ years of senior-level experience in DTC marketing and/or operations.
• Proven track record in campaign execution and revenue-driving initiatives.
• Strong interpersonal and leadership skills.

Responsibilities

• Own and drive the execution of all marketing and operational initiatives.
• Manage and coach a distributed cross-functional team.
• Oversee Brand Calendar and ensure alignment with product goals.

Skills

DTC marketing

operations management

CRM management

team leadership

data-driven decision making

Tools

Shopify

Klaviyo

Notion

Trello

GA4

Job description

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Head of Marketing Operations, swindon, wiltshire

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Client:

Sachi States of Skin

Location:

swindon, wiltshire, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

7

Posted:

16.06.2025

Expiry Date:

31.07.2025

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Job Description:

Head of Marketing & Operations

Location: Remote (UK-based preferred)

Reports to: Founder & Leadership Team

Start Date: ASAP

Overview

Sachi Skin is a high-growth, founder-led clinical skincare brand focused on melanin-rich skin,

advanced formulations, and thoughtful innovation. We are seeking a commercially driven,strategic, and operationally sharp Head of Marketing & Operations to lead the day-to-day

execution and strategic growth of the brand. This role sits at the heart of the business,

bridging vision with execution across marketing, community, influencer, PR, and CX teams,

while building scalable systems to support international expansion.

Key Responsibilities

Strategic Planning & Execution

● Own and drive the execution of all marketing and operational initiatives in line with

● Translate brand vision into tangible plans across channels: email, social, content,

influencer, paid media, and partnerships.

● Lead end-to-end project management across all campaigns and launches with clear

milestones, accountability, and performance tracking.

Team Leadership & Cross-Functional Management

● Manage and coach a distributed cross-functional team (community, influencer, PR,

CX, operations), ensuring alignment, productivity, and morale.Collaborate closely with the Founder, Wholesale Director and Social Media,Community/Influencer team).

● Work and select key agencies to drive growth

Marketing & CRM

● Oversee the Brand Plan, CRM strategy, campaign management, segmentation, and

flows using Klaviyo (or similar).Ensure customer journeys are optimized across touchpoints (Shopify, CX, email,

SMS, social, loyalty).

● Implement marketing automation and track CAC, LTV, ROAS, and retention KPIs.

Brand Growth & Partnerships

● Oversee Brand Calendar driving growth through digital campaigns, PR activations,

influencer collaborations, and strategic brand partnerships with the team and external

PR. Own the marketing calendar and ensure all activities align with product, retail, and

brand goals.

● Deliver regular updates to the founders on marketing performance, operational

bottlenecks, team progress, and budget tracking.

Spot and solve inefficiencies; recommend tech stack upgrades, process

improvements, or team restructuring where needed.

Ideal Candidate Profile

● 5-7+ years of senior-level experience in DTC marketing and/or operations, preferably

in beauty, skincare, wellness, or luxury lifestyle.

● Proven track record in campaign execution and revenue driving marketing initiatives

● Confident managing CRM, CX, and operational tools (Shopify, Klaviyo, Notion, Trello,

● Experience with digital advertising and data-driven decision making (Meta, Google,

GA4) and agencies

● Skilled at managing teams and working cross-functionally in remote, fast-paced

● Strong interpersonal and leadership skills to motivate and coordinate junior and

semi-senior team members.

● Bonus: Familiarity with influencer marketing, beauty PR, and scaling in global

markets (Asia, US, EU).

Compensation and remote working options

•Compeitive Salary & Performance-based bonus potential based on campaign success and

revenue growth metrics.

Why Join Sachi Skin?

This is a rare opportunity to shape the growth of one of the UK’s most respected and rising

skincare brands. You’ll work directly with the founders and have ownership across a broad

remit—from team leadership to customer experience to creative campaign execution. If

you’re strategic, detail-oriented, and passionate about clean, clinically driven skincare for diverse skin tones, we want to hear from you