Head of Marketing Operations

JR United Kingdom; Crawley; Remote; GBP 60,000 - 90,000; Full time

Job summary

Sachi Skin, a leading clinical skincare brand, seeks a Head of Marketing & Operations to lead day-to-day execution and strategic growth. This remote role involves managing diverse teams and developing marketing initiatives for international expansion. Candidates should have extensive experience in DTC marketing and a passion for skincare innovation.

Benefits

Competitive salary

Performance-based bonus

Remote working options

Qualifications

• 5-7+ years in senior-level DTC marketing or operations, preferably in beauty or wellness.
• Proven success in campaign execution and revenue growth.
• Strong leadership skills in remote, fast-paced environments.

Responsibilities

• Drive marketing and operational initiatives; manage campaigns and launches.
• Oversee brand plan, CRM strategies, campaign management, and optimize customer journeys.
• Drive growth through PR and influencer collaborations; identify process improvements.

Skills

Leadership

Digital Advertising

Data-Driven Decision Making

CRM Management

Marketing Automation

Campaign Execution

Tools

Shopify

Klaviyo

GA4

Job description

Job Title: Head of Marketing & Operations

Location: Remote (UK-based preferred)

Reports to: Founder & Leadership Team

Start Date: ASAP

Overview

Sachi Skin is a high-growth, founder-led clinical skincare brand focused on melanin-rich skin, advanced formulations, and thoughtful innovation. We are seeking a strategically and operationally sharp Head of Marketing & Operations to lead the day-to-day execution and strategic growth of the brand. This role involves managing marketing, community, influencer, PR, and CX teams, and building scalable systems for international expansion.

Key Responsibilities

1. Strategic Planning & Execution: Own and drive marketing and operational initiatives; translate brand vision into plans across channels; manage campaigns and launches.
2. Team Leadership & Cross-Functional Management: Manage a distributed team; collaborate with founders and external agencies.
3. Marketing & CRM: Oversee brand plan, CRM strategies, campaign management; optimize customer journeys; implement marketing automation and track KPIs.
4. Brand Growth & Partnerships: Drive growth through campaigns, PR, influencer collaborations, and partnerships; manage marketing calendar; report to founders; identify process improvements.

Ideal Candidate Profile

1. 5-7+ years in senior-level DTC marketing and/or operations, preferably in beauty, skincare, wellness, or luxury lifestyle.
2. Proven success in campaign execution and revenue growth.
3. Experience managing CRM, CX, and operational tools (e.g., Shopify, Klaviyo).
4. Knowledge of digital advertising and data-driven decision making (Meta, Google, GA4).
5. Strong leadership skills, especially in remote, fast-paced environments.
6. Bonus: familiarity with influencer marketing, beauty PR, and global scaling.

Compensation & Benefits

Competitive salary, performance-based bonus, and remote working options.

Why Join Sachi Skin?

Shape the growth of a respected UK skincare brand, work directly with founders, and have ownership across multiple functions, from team leadership to customer experience and creative campaigns. If passionate about clean, clinically driven skincare for diverse skin tones, we want to hear from you.