Head of Marketing & Communications

The Arts Club; London; On-site; GBP 60,000 - 90,000; Full time

Job summary

A prestigious private members' club in Mayfair seeks a Head of Marketing & Communications. The successful candidate will lead marketing strategies, manage digital content, and execute brand events, all while collaborating with various departments. This role requires a proven leader with a passion for storytelling and luxury brands, coupled with strong project management skills and a creative flair.

Benefits

Private medical benefits

Discounts on food & beverage in our restaurants

Learning and development programmes

Enhanced maternity pay

Enhanced sickness pay

Complimentary meals while on shift

Employee Assistance Programme

Birthday extra day off

Qualifications

• 8+ years in a senior marketing or communications role.
• Experience in luxury, lifestyle, or hospitality sectors preferred.
• Strong project management and content creation skills.

Responsibilities

• Implement the Club’s marketing and communications strategy.
• Manage day-to-day marketing operations and digital content.
• Lead the execution of brand events and partnerships.

Skills

Creative Storytelling

Executional Excellence

Digital Fluency

Collaboration

Adaptability

Job description

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Passionate & Versatile People and Culture leader

ABOUT US

Located in the heart of Mayfair, The Arts Club is one of London’s oldest private members’ clubs and home to a community of members with a passion for the creative arts, literature, and business. From distinguished art exhibitions to fine dining, live music, and an exceptional programme of events for members, the club remains at the heart of contemporary cultural life in London.

ABOUT THE JOB

The Head of Marketing and Communications plays a pivotal role in executing the Club’s marketing and communications strategy. Reporting to the Executive Director, this role is responsible for delivering high-quality brand storytelling, digital content, and campaign execution across all platforms. This is an on-site role, that requires a creative, hands-on leader with strong project management skills and a deep understanding of luxury audiences.

KEY RESPONSIBILITIES

Marketing & Communications Execution

• Implement the Club’s marketing and communications strategy in alignment with the Executive Director’s vision.
• Ensure consistent tone of voice and brand identity across all channels and locations (London and Dubai).
• Manage day-to-day marketing operations, including content creation, campaign delivery, and digital asset management.

Digital & Content Management

• Oversee content creation, copywriting, and scheduling for all digital platforms including website, social media, podcasts, and email campaigns.
• Manage the Club’s CMS and ensure all digital content is current, engaging, and aligned with brand standards.
• Identify and implement innovative digital marketing tactics to enhance visibility and engagement.

Events & Partnerships

• Lead the execution of brand events, partnerships, and cultural programming in collaboration with internal teams.
• Support the development of partnership strategies and manage related activations.

Creative Production

• Oversee and direct photo shoots, videography, and production for social, digital, and print marketing collateral.
• Work with external designers and agencies to produce high-quality marketing materials.

Internal Collaboration

• Collaborate with Heads of Departments (HODs) to support marketing needs across business areas such as F&B, private events, Cultural Programming, People & Culture and operations.
• Liaise with the international team to ensure brand consistency across locations.
• Provide marketing insights and support in cross-functional meetings.

Monitoring & Reporting

• Track and maintain a digital library of assets (images, videos, logos).
• Monitor market trends and competitor activity to keep the Club ahead of the curve.
• Maintain archives of campaigns, press cuttings, and promotional materials.

CORE COMPETENCIES

• Creative Storytelling: Strong verbal and written communication skills with a flair for narrative.
• Executional Excellence: Proven ability to manage multiple projects and deliver high-quality outputs on time.
• Digital Fluency: Skilled in Adobe Suite, MailChimp, CMS platforms, and social media tools.
• Collaboration: Strong interpersonal skills and ability to work cross-functionally.
• Adaptability: Comfortable in a fast-paced environment, proactive, and solutions-oriented.

EXPERIENCE & QUALIFIATIONS

• 8+ years in a senior marketing or communications role, ideally with a mix of agency and in-house experience.
• Experience in luxury, lifestyle, or hospitality sectors preferred.
• Experience in Private Members Club is advantageous.
• Strong project management and content creation skills.
• Experience managing external agencies and creative production.
• Confident, driven, a strategic and dynamic leader, can be hands-on whenever needed.
• A true team player and collaborator, with strong key stakeholder management ability.
• Ability to work well under pressure with grace and professionalism, and a good sense of humour!
• Excellent communicator (written, listening, verbal - multilingual is a bonus).

This list of duties is not exhaustive, nor is it intended to be, and duties are not listed in any order of priority.

In return, we offer an excellent range of rewards and benefits, including:

• Private medical benefits
• Discounts on food & beverage in our restaurants and sister businesses
• An exciting range of learning and development programmes & opportunities for continual progression
• Enhanced maternity pay
• Enhanced sickness pay
• Complimentary meals while on shift
• Employee Assistance Programme & Occupational health nurse
• Birthday extra day off

We are an Equal Opportunity Employer. We value diversity and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. However applicants must have the Right to Work in the UK.

Note: Recruitment agencies, we love what you do, but this time we’ve got it covered—so no need to call us. Thanks for understanding!

Seniority level

• Seniority level

  Executive

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing and Sales

• Industries

  Hospitality

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