Head of Maintenance, Engineering & Infrastructure

Aston University; Birmingham; On-site; GBP 59,000 - 90,000; Full time

Benefits offered by this job

Training & development

Large annual leave

Gym & pool access

Job summary

Aston University is seeking an experienced Head of Maintenance, Engineering & Infrastructure to develop a customer-focused service that keeps buildings safe and operations reliable. Reporting to the Director of Estates, you will lead multidisciplinary teams and contractors across maintenance, engineering, utilities, grounds and the Estates Helpdesk.

You will oversee planned and reactive maintenance, strengthen compliance and emergency response, and work with Capital Projects to plan investment.

Qualifications

• Senior leadership experience across building fabric and engineering services within a complex, occupied estate.
• Experience managing statutory compliance, budgets, utilities, specialist contracts, emergency response and business continuity.
• Record of improving customer experience and service performance, including implementing digital systems or automated workflows.
• Inclusive leadership, sound technical judgement and the ability to provide clear risk advice and investment recommendations to senior decision-makers.
• A relevant degree or equivalent professional qualification, substantial relevant experience, appropriate professional membership or equivalent standing, and a recognised health and safety qualification or equivalent demonstrable competence supported by training.
• Experience in higher education or another complex operational environment is desirable, as is Chartered or Incorporated professional registration.

Responsibilities

• Lead multidisciplinary teams and specialist contractors across maintenance, engineering, utilities, grounds and the Estates Helpdesk.
• Oversee planned and reactive maintenance, strengthen compliance assurance and emergency response.
• Develop costed maintenance and infrastructure investment plans.
• Improve service quality using customer feedback, asset information and digital systems; explore responsible automation and AI where practical.

Skills

Senior leadership

Stakeholder management

Strategic planning

Change management

Education

Relevant degree or professional qualification

Job description

Head of Maintenance, Engineering & Infrastructure

Aston University is seeking an experienced leader to develop a customer-focused maintenance and infrastructure service that supports safe, reliable buildings and effective University operations.

Reporting to the Director of Estates and Capital Development, you will lead multidisciplinary teams and specialist contractors across maintenance, engineering, utilities, grounds and the Estates Helpdesk. Your remit will cover all properties and grounds for which the directorate has maintenance responsibility.

You will oversee planned and reactive maintenance, strengthen compliance assurance and emergency response, and develop costed maintenance and infrastructure investment plans. Working with Capital Projects colleagues, you will provide technical advice and ensure completed assets are ready for operational use.

Improving service quality will be central to the role. You will set clear standards, develop your team and use customer feedback, asset information and digital systems to improve reliability, responsiveness and value. You will also evaluate opportunities for responsible automation and AI where these offer practical benefits.

About you

You will bring:

Senior leadership experience across building fabric and engineering services within a complex, occupied estate.

Experience managing statutory compliance, budgets, utilities, specialist contracts, emergency response and business continuity.

A record of improving customer experience and service performance, including implementing digital systems or automated workflows.

Inclusive leadership, sound technical judgement and the ability to provide clear risk advice and investment recommendations to senior decision-makers.

A relevant degree or equivalent professional qualification, substantial relevant experience, appropriate professional membership or equivalent standing, and a recognised health and safety qualification or equivalent demonstrable competence supported by training.

Experience in higher education or another complex operational environment is desirable, as is Chartered or Incorporated professional registration.

You will maintain a visible presence across the estate and participate in the formal out-of-hours on-call rota, including attending campus when required under agreed arrangements.

What we offer

Aston University is a dynamic and vibrant campus located within Birmingham city centre, which has excellent transport links via bus or train.

Excellent training and development opportunities.

A generous annual leave scheme with 30 days bookable leave and a further 13 days bank holiday and University Closure days.

Everyday discounts to a number of activities and retailers.

Great family friendly policies.

On site gym and pool with discounted staff membership available

Further information on our Benefits and Rewards can be found here.

Aston University may be able to sponsor those who are already on a Skilled Worker Visa issued before 22 July 2025. If you require sponsorship, Aston University will assess eligibility if you are shortlisted for the role. Please note we are unable to confirm individual eligibility before shortlisting.See here for more information on Skilled Worker visa eligibility: https://www.gov.uk/skilled-worker-visa

Proud member of the Disability Confident employer scheme

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

Company: Aston University

Salary: £59,390 to £89,730 a year

Hours: Full-time

Location: Birmingham, B4 7ET

Working pattern: On-site

Job type: Permanent

Posting date: 6 Nov 2026

Closing date: 20 Nov 2026