Head of Logistics

Fulfilled Talent; United Kingdom; Remoto; GBP 72.000 - 88.000; Tempo integral

Benefícios oferecidos por esta vaga

Bonus potential

Fully remote UK working

Resumo da vaga

Fulfilled Talent is seeking a Head of Carrier & Network Management to own the UK and European carrier strategy for an expanding ecommerce technology and fulfilment business. You will drive the carrier network, negotiate with key partners, and optimise pricing, performance and cross-border delivery.

The role requires senior expertise in parcel logistics, carrier management and ecommerce fulfilment, with a track record of delivering cost-effective and reliable shipping solutions across UK and

Qualificações

• Experience in carrier management and parcel logistics for eCommerce or 3PL.
• Proven ability to negotiate with UK/EU carriers.
• Strong analytical and problem-solving skills.
• Experience working with cross-functional teams and senior stakeholders.

Responsabilidades

• Develop and lead UK and European parcel carrier strategy.
• Negotiate and manage relationships with major UK/EU carriers.
• Drive carrier performance, service levels and cost efficiency.
• Own carrier pricing, margins and cost optimisation.
• Oversee cross-border shipping requirements and compliance.

Conhecimentos

Carrier management

Parcel logistics

European carriers

Cross-functional collaboration

Analytical skills

Descrição da vaga

We\'re working with a growing eCommerce technology and fulfilment business looking to appoint a Head of Carrier & Network Management to take ownership of its UK and European carrier strategy.

This is a senior opportunity for someone with a strong background in parcel logistics, carrier management and eCommerce fulfilment, who can combine commercial thinking with operational expertise.

The Opportunity

You\'ll be responsible for developing and optimising the carrier network across the UK and Europe, building strong relationships with key carrier partners and ensuring the business delivers an efficient, cost-effective and reliable shipping proposition for its customers.

Working closely with Operations, Finance, Sales and Customer Experience, you\'ll have ownership of carrier performance, commercial agreements, pricing strategy and network optimisation.

Key Responsibilities

• Develop and lead the UK and European parcel carrier strategy.
• Build, manage and negotiate relationships with major UK and EU carriers.
• Drive carrier performance, service levels and operational accountability.
• Own carrier pricing, cost optimisation and margin management.
• Identify opportunities to improve delivery performance, network efficiency and cost per shipment.
• Manage carrier escalations and ensure service issues are resolved effectively.
• Support commercial and sales teams with complex shipping and cross-border delivery solutions.
• Work closely with internal teams to improve processes, reporting and overall customer experience.
• Oversee cross-border shipping requirements, including relevant customs and compliance considerations.

What We\'re Looking For

• Strong experience in carrier management, parcel logistics or transportation.
• Proven experience working with UK and European carriers.
• Experience within an eCommerce brand, 3PL, fulfilment or logistics environment.
• Strong understanding of the European parcel carrier landscape and cross-border shipping.
• Experience negotiating carrier agreements, managing commercial relationships and driving cost efficiencies.
• A commercially minded individual with strong analytical and problem-solving skills.
• Confident working cross-functionally and engaging with senior stakeholders.

What\'s on Offer?

• Salary up to £80,000 + bonus.
• Fully remote UK working.
• Opportunity to take ownership of a growing European carrier network.
• A senior position within an ambitious eCommerce and technology business.
• The opportunity to make a tangible impact on commercial performance and operational efficiency.

If you\'re an experienced carrier management or logistics professional looking for your next challenge, we\'d love to hear from you.