Head of Learning and Development UK873944/LI

Morgan Philips Group; England; Hybrid; GBP 85,000 - 110,000; Full time

Job summary

A luxury hospitality firm is seeking a Head of Learning & Development based in London. This senior role will lead the design and implementation of key learning strategies aimed at enhancing performance and leadership development. The successful candidate will require proven experience in the hospitality sector, excellent communication skills, and a data-driven approach to assess the ROI of learning initiatives. This full-time position offers a chance to significantly impact the organization's culture and capability.

Qualifications

• Proven experience leading L&D at a senior level, ideally in a multi-site luxury environment.
• Strong track record in management programmes and compliance training.
• Data-driven mindset with experience measuring impact of learning initiatives.
• Data-driven mindset with ability to measure impact and ROI of learning initiatives.

Responsibilities

• Develop and implement company-wide L&D strategy aligned to business goals.
• Partner with leaders to identify capability needs and deliver management programmes.
• Manage budgets and measure effectiveness through data and insights.
• Oversee induction, compliance training and optimise Apprenticeship Levy ROI.
• Champion blended learning approaches and oversee learning technologies and platforms.
• Lead and develop a high-performing L&D team and manage budgets/partners.

Skills

Leadership development

Stakeholder management

Data analysis

Strong communication

Tools

Learning technologies

Job description

Head of Learning and Development UK873944/LI

Morgan Philips is seeking an experienced Head of Learning & Development for a Luxury Hospitality brand based in London (hybrid 3 day per week in the office). This is a pivotal role as the business undergoes a significant period of exciting change and the role will lead the design, delivery, and evaluation of learning strategies that drive business performance, leadership excellence, and employee growth across a dynamic, customer‑focused business.

This is a senior leadership role reporting to the Head of People, will manage a small team and has responsibility for shaping capability, strengthening culture, and embedding a world‑class learning experience across the business.

Key Responsibilities

• Develop and implement a company‑wide L&D strategy aligned to business goals and people priorities.
• Partner with senior leaders to identify capability needs and deliver high‑impact leadership and management programmes.
• Create development pathways for aspiring leaders and embed coaching and mentoring across the business.
• Oversee induction, compliance training, and optimise the Apprenticeship Levy to maximise ROI.
• Champion modern, blended learning approaches and oversee learning technologies and digital platforms.
• Lead, coach, and develop a high‑performing L&D team, fostering innovation and continuous improvement.
• Manage budgets and external learning partnerships, using data and insights to measure effectiveness.

About You

• Proven experience leading L&D at a senior level, ideally within a multi‑site, customer‑focused, luxury environment.
• Strong track record in leadership development, induction, compliance training, and apprenticeships.
• Excellent stakeholder management, communication, and influencing skills.
• Data‑driven mindset with experience measuring impact and ROI of learning initiatives.
• Knowledge of learning technologies and modern L&D practices.

Why Join?

This is an exciting opportunity to shape the future of learning and development within a high‑profile business committed to delivering exceptional experiences. You’ll have the autonomy to innovate, lead a talented team, and make a measurable impact on culture and capability.

Job Details

• Location: London, England, United Kingdom
• Seniority level: Not applicable
• Employment type: Full‑time
• Job function: Human Resources
• Industries: Hospitality and Retail