Head of Last-Mile Analytics & Operational Impact

Ocado; Hatfield; On-site; GBP 120,000 - 180,000; Full time

Benefits offered by this job

25 days annual leave (rising to 27) +

Private Medical Insurance from first月

Pension with employer matching up to 7

Sharesave & BAYE

Cycle to Work Scheme

Discount at Ocado.com

Job summary

Ocado is seeking a Head of Analytics for Last Mile to own the insight agenda for a high‑impact operations domain. You will drive analytics strategy, champion data‑driven decisions, and lead a talented team across Product, Engineering and Partner Success.

You will shape AI foundations, design robust metric logic, and foster a culture of experimentation while delivering tangible business value to Ocado Retail and potential external partners.

Qualifications

• Background in management consultancy or similarly complex multi-stakeholder environments.
• Ability to structure ambiguous problems and align senior stakeholders around a shared vision.
• Experience leading analytics or change functions in operations or logistics.

Responsibilities

• Drive Last-Mile efficiency by coordinating cross-functional teams.
• Translate advanced analytics into tangible operational value and decision-making.
• Lead and develop the Last Mile analytics team with clear standards for prioritisation and communication.
• Foster experimentation, maintain evidence standards, and promote data-driven decisions.

Skills

Stakeholder management

Influence without authority

Change leadership

Team leadership

AI & analytics strategy

Operational analytics

Tools

Semantic layer tooling

Data cataloguing

AI evaluation frameworks

Job description

Ocado is seeking a Head of Analytics for Last Mile to own the insight agenda for a high‑impact operations domain. You will drive analytics strategy, champion data‑driven decisions, and lead a talented team across Product, Engineering and Partner Success.

You will shape AI foundations, design robust metric logic, and foster a culture of experimentation while delivering tangible business value to Ocado Retail and potential external partners.