Head of IT

Xpertise Recruitment; Manchester; On-site; GBP 77,000 - 104,000; Full time

Job summary

Xpertise Recruitment in the United Kingdom is seeking a Head of IT to lead technology, systems and AI across the business. This newly created, permanent role reports to senior management and will own the IT strategy and ERP platform post-ERP upgrade.

The role focuses on shaping data, automation, and technology-driven transformation with oversight on multi-site operations from a modern ERP base. 4 days office-based in Greater Manchester, salary £90,000 plus benefits.

Qualifications

• Proven experience leading an IT function with responsibility for strategy, budgets, suppliers and teams.
• Strong ERP and business systems experience, ideally including Microsoft Dynamics 365 Business Central.
• Experience implementing AI, automation or digital transformation initiatives.

Responsibilities

• Develop and deliver the IT strategy and technology roadmap.
• Own Microsoft Dynamics 365 Business Central and the wider business systems estate.
• Lead AI and automation initiatives, identifying practical applications across the organisation.
• Develop reporting, analytics and business intelligence capabilities through Power BI.
• Ensure secure, reliable and scalable infrastructure across multiple locations.
• Support operational technology, connectivity and compliance requirements.
• Lead technology integration activities relating to business growth and acquisitions.
• Manage the IT budget, supplier relationships and internal technology team.

Skills

IT Leadership

ERP (D365 BC)

AI/Automation

Cyber Security

Stakeholder Management

Multi-site Ops

Tools

Power BI

Dynamics 365 BC

Azure

Job description

Location: Greater Manchester (predominantly office-based - 4 days a week) | Salary: £90,000 per annum + benefits | Contract: Permanent

An established multi-site organisation is seeking its first dedicated Head of IT to lead technology, systems and AI across the business. This newly created role reflects significant investment in technology and the growing importance of digital transformation, data and automation.

Following a recent ERP upgrade, the organisation is looking for an experienced technology leader who can define the future IT strategy while remaining close enough to the detail to ensure successful delivery.

Why Join?

• Newly created leadership role with ownership of the technology agenda.
• Opportunity to shape the organisation's IT, systems, data and AI strategy.
• Strong investment in technology and business transformation.
• Chance to build on a modern ERP platform and influence future growth.

Key Responsibilities

• Develop and deliver the IT strategy and technology roadmap.
• Own Microsoft Dynamics 365 Business Central and the wider business systems estate.
• Lead AI and automation initiatives, identifying practical applications across the organisation.
• Develop reporting, analytics and business intelligence capabilities through Power BI.
• Ensure secure, reliable and scalable infrastructure across multiple locations.
• Support operational technology, connectivity and compliance requirements.
• Lead technology integration activities relating to business growth and acquisitions.
• Manage the IT budget, supplier relationships and internal technology team.

Requirements

• Proven experience leading an IT function with responsibility for strategy, budgets, suppliers and teams.
• Strong ERP and business systems experience, ideally including Microsoft Dynamics 365 Business Central.
• Ability to balance strategic leadership with hands-on delivery.
• Experience implementing AI, automation or digital transformation initiatives.
• Strong understanding of infrastructure, cloud technologies and cyber security.
• Experience supporting complex, multi-site operations.
• Excellent stakeholder management and communication skills.
• Experience within a multi-site, operationally focused business.
• Knowledge of EPOS, payments or other customer-facing technology platforms.
• Experience supporting acquisitions and systems integration projects.
• Familiarity with PCI DSS or similar compliance frameworks.
• Location: Greater Manchester
• Working Pattern: 4 days Office-based with occasional travel to operational sites
• Contract: Permanent, Full-Time

We welcome applicants from all backgrounds. Our Client are an equal opportunities employer.

Right to work in the UK is required for this role.