Head Of Information Technology (IT)/Change Management

Uniting People Ltd; Birmingham; Presencial; GBP 81.000 - 99.000; Jornada completa

Descripción de la vacante

Uniting People Ltd is seeking a Head of Information Technology to strategically design, develop, and manage our IT infrastructure, applications, and security framework. This on-site Birmingham role requires a hands-on leader who can translate business ambitions into scalable technical solutions and ensure system uptime.

You will oversee the IT budget, vendor relationships, and a high-performing team, driving a security-first data culture, regulatory compliance, and continuous improvement across

Formación

• Minimum 7–10 years IT experience with at least 3 years in a managerial capacity.
• Proven track record scaling IT infrastructure in a growing business.
• Deep technical proficiency across modern cloud ecosystems (AWS/Azure).
• Strong cybersecurity knowledge, threat mitigation, and vulnerability management.
• Excellent communication skills with non-technical stakeholders.

Responsabilidades

• Develop and own the IT roadmap aligned to business goals.
• Translate business needs into scalable technical specifications.
• Oversee annual IT budget and vendor relationships.
• Maintain high availability and performance of core platforms.
• Lead security, DR, and compliance with GDPR and ISO standards.

Conocimientos

IT leadership

Cloud expertise

Cybersecurity knowledge

Communication skills

Vendor management

Herramientas

AWS

Azure

Enterprise apps

Descripción del empleo

Head of Information Technology (IT)/Change Management

Birmingham (on site 5 days)

Salary £90,000 +

Job Purpose

The Head of IT will strategically design, develop, and manage our entire IT infrastructure, applications, and security framework. This role requires a hands-on leader who can seamlessly translate business ambitions into scalable technical solutions, ensure absolute system uptime, and foster a security-first data culture. You will manage the IT budget, oversee key vendor relationships, and lead a high-performing technical support and infrastructure team.

Core Responsibilities

IT Strategy & Business Alignment

• Formulate and execute a comprehensive IT roadmap that supports the company's scaling and operational efficiency goals.
• Translate complex business objectives into clear, actionable technical specifications and projects.
• Manage the annual IT budget, optimizing expenditure across software licenses, hardware procurement, and third-party services.

Infrastructure & Operations

• Maintain complete ownership of company network architecture, cloud services (AWS/Azure), server infrastructure, and enterprise applications.
• Guarantee high-availability and performance of all core business platforms, minimizing downtime through proactive monitoring.
• Standardise and scale deployment workflows for hardware, software updates, and asset management across local and remote offices.

Cybersecurity & Compliance

• Design, enforce, and audit robust information security policies, access controls, and data governance frameworks.
• Develop, test, and maintain comprehensive disaster recovery (DR) and business continuity plans.
• Ensure data practices strictly comply with relevant regulatory standards (eg, GDPR, Cyber Essentials, ISO 27001).

Team Leadership & Vendor Management

• Lead, mentor, and upskill the internal IT team, setting clear KPIs and fostering a collaborative, service‑oriented culture.
• Manage external service providers, MSPs, and software vendors, holding them accountable via strict Service Level Agreements (SLAs).
• Lead vendor evaluation and negotiations for new software implementations and hardware upgrades.

Required Experience & Qualifications

• Minimum of 7-10 years of progressive IT experience, with at least 3 years in an IT Manager, Lead Engineer, or Head of IT capacity.
• Proven track record of scaling IT infrastructure within a growing business environment.
• Deep technical proficiency across modern cloud ecosystems
• Strong knowledge of cybersecurity principles, threat mitigation techniques, and vulnerability frameworks.
• Outstanding communication skills, with a proven ability to explain complex technical issues to non-technical business stakeholders.
• Relevant certifications (eg, ITIL, CISSP, CISM, CCNA, or Microsoft Certified Solutions Expert) are highly advantageous.