Head of Information Technology

Northreach; Greater London; On-site; GBP 80,000 - 120,000; Full time

Job summary

A leading company in the fintech sector is seeking a strategic Head of Internal IT to oversee global IT operations. This role involves managing a team, optimizing technology tools, and ensuring security across multiple locations. Ideal candidates will have a strong background in tech leadership and experience in fast-paced environments.

Qualifications

• Proven experience leading internal IT in a scaling tech or fintech company.
• Strong knowledge of Microsoft 365 and enterprise SaaS.
• Experience in global, multi-office environments.

Responsibilities

• Lead a 6-person IT team across 1st to 3rd line support.
• Manage and optimise Microsoft 365 and key SaaS tools.
• Ensure robust Disaster Recovery and Business Continuity plans.

Skills

Leadership

IT Security

Stakeholder Management

Vendor Coordination

Tools

Microsoft 365

SaaS Tools

Job description

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Head of Internal IT

Overview:

We’re looking for a strategic and hands-on Head of Internal IT to lead our global IT operations and ensure our teams are equipped with secure, scalable, and reliable technology. This role oversees infrastructure and support across offices in London, Europe and the United States and plays a key part in shaping the employee tech experience in a fast-paced fintech environment.

Key Responsibilities:

• Lead a 6-person IT team across 1st to 3rd line support.
• Manage and optimise Microsoft 365 and key SaaS tools (e.g. Jira, HubSpot, Confluence).
• Oversee networking, connectivity, and infrastructure across global offices.
• Own lifecycle management and security of employee devices and endpoints.
• Drive IT components of office setups and relocations.
• Ensure robust Disaster Recovery and Business Continuity plans.
• Align IT policies with legal, security, and compliance frameworks.
• Continuously improve IT systems, processes, and team performance.

Requirements:

• Proven experience leading internal IT in a scaling tech or fintech company.
• Strong knowledge of Microsoft 365, device management, and enterprise SaaS.
• Experience in global, multi-office environments.
• Solid understanding of IT security and compliance (e.g., ISO 27001, SOC2).
• Skilled in stakeholder management and vendor coordination.
• Comfortable in high-growth, fast-paced settings.

Nice to Have:

• Experience with hybrid/remote-first teams.
• Budget and vendor management experience.

Seniority level

• Seniority level

  Executive

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

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