Head of HR Services, HR Systems and Workforce Information

Milton Keynes University Hospital NHS Foundation Trust; Milton Keynes; On-site; GBP 90,000 - 120,000; Full time

Job summary

Milton Keynes University Hospital NHS Foundation Trust is seeking an experienced HR leader to head a diverse portfolio including HR Services, payroll, HR systems and Workforce Information. You will drive payroll governance, ensure accurate data and support transformation as NHS PeoplePortal approaches.

A key part of the role is leading HR Systems and Workforce Information to enable informed decision-making across the Trust.

Qualifications

• Extensive experience leading payroll services and governance.
• Proven ability to drive service improvement and transformation.
• Experience implementing HR information systems across a Trust.

Responsibilities

• Lead and develop HR Services, payroll and HR systems.
• Oversee Workforce Information and right-to-work compliance.
• Support NHS PeoplePortal implementation and change management.
• Collaborate across HR and the wider Trust to improve service.

Skills

Payroll governance

HR leadership

Change management

Data-driven decisions

Stakeholder management

Tools

ESR

e-Rostering

HR systems

Job description

Are you an experienced HR leader who is passionate about people and providing excellent service? We have an exciting opportunity to join our HR leadership team, leading a diverse and important portfolio encompassing HR Services, (payroll, temporary staffing), HR systems and Workforce Information (including right to work). We are looking for a rounded HR services leader. Significant experience of leading and managing payroll services will be important. You will understand payroll governance, outsourced payroll provision, complex pay issues and service improvement, and recognise the very real impact that getting pay right has on our colleagues. You will also provide leadership across HR Systems and Workforce Information, ensuring our systems are effective and support the needs of the organisation, while ensuring accurate and trusted workforce information supports reporting, workforce planning and decision-making. You will also oversee key workforce compliance information, including right-to-work status. This is also an exciting time for workforce technology. As the NHS prepares for NHS PeoplePortal, the future NHS workforce solution. You will have a key leadership role in preparing MKUH for this significant transformation and supporting its successful implementation across the Trust. If you are a values-driven HR services leader with a passion for people, improvement and transformation, we would love to hear from you. You will provide leadership across a varied portfolio of services, working collaboratively across HR and the wider Trust. You will:

• Lead and develop HR Services, delivering responsive, consistent support to colleagues and managers.
• Provide leadership of payroll, working closely with our external provider to maintain strong controls and service standards to drive improvement.
• Lead temporary staffing, supporting effective deployment of bank and agency workers.
• Lead the development of HR systems, including ESR and e-Rostering, maximising technology, automation and opportunities for improvement.
• Lead Workforce Information, ensuring trusted workforce data supports decision-making, planning, reporting and workforce compliance, including right-to-work.
• Support the Trust's transition to NHS PeoplePortal, helping deliver successful implementation and sustainable change.
• Develop and support our teams, creating a culture where colleagues feel valued, involved and encouraged to improve.

Milton Keynes University Hospital, in proud partnership with the University of Buckingham, is a University Teaching Hospital committed to advancing patient care through cutting-edge research and education. With a "Good" rating from the CQC and significant investment underway, this is an exciting time to join our team and grow your career. As a medium sized general hospital, we provide a full range of general medical and surgical services, including a busy Emergency Department, Maternity, and Paediatrics. As the population of our city and surrounding areas continues to grow rapidly, we are expanding and enhancing our facilities to meet rising demand and improve access to care for all our communities. We are also proud to offer a growing portfolio of specialist services. In January 2025 we opened our state-of-the-art Radiotherapy Centre, bringing advanced cancer treatment closer to home. Our services also include neonatology, specialist surgical care, and a wide range of diagnostics, supported by the new Community Diagnostic Centre at Whitehouse Health Centre. We have just opened the Oak Wards - a new ward block featuring two 24-bed wards. Further investment is underway, including the recently approved Women and Children's Centre, set to open by 2030. Visit our website to explore the latest news and opportunities at MKUH -News - Milton Keynes University Hospital- For further information about Milton Keynes please visit -Visit Milton Keynes

• Lead and develop the HR Services function, ensuring the effective delivery of payroll preparation and liaison, temporary staffing and first-line HR helpdesk services, with a focus on accuracy, efficiency, quality and a positive staff and manager experience.
• Lead the implementation and development of HR Systems to ensure maximum benefits are derived from systems, and robust service provision is provided Trust wide.
• This will include improvements to systems; improving optimisation and usage to improve data quality and decision making, which is pivotal to the delivery of the Trust People strategy and NHS People plan priorities
• To lead the Information Team, ensuring real time information is available and full