Head of Game Project Delivery & Operations — Flexible

Light & Wonder; Chiswick; Hybrid; GBP 120,000 - 160,000; Full time

Benefits offered by this job

Competitive benefits

Flexible working

Job summary

Light & Wonder is seeking aSenior Leader to head the Game Project Management function, owning prioritisation, planning and delivery across Game Operations. You will oversee four connected areas and partner with enabling teams to improve processes and delivery.

You will drive KPI-led delivery, balance resourcing and capacity, and set a standard for high-quality, on-time game delivery in a fast-moving, multi-market environment.

Qualifications

• 8+ years in project or programme management at a senior level.
• Direct experience in iGaming or a regulated industry.
• Strong track record delivering complex, multi-stakeholder programmes.
• Experience building resourcing plans and investment cases for a function.
• Senior stakeholder management and executive communication experience.
• Recognition of project management qualification (PRINCE2, PMP, MSP) is an advantage.
• Interest in AI and automation, and how they can be applied to delivery, is desirable.

Responsibilities

• Define and own the project and programme management methodology, standards and governance across Game Operations.
• Apply the right approach to each piece of work — agile, structured or hybrid — with clear stage gates, RAID management and escalation paths.
• Own the tools, systems and process the function runs on, and scale them as the operation grows.
• Map how work flows through Game Operations, identify bottlenecks and fix the underlying process.
• Bring automation and AI into how the function works, where it cuts friction or manual effort.
• Partner with adjacent teams on their tools, process and prioritisation to remove slowdowns.

Skills

Project management

Programme management

Stakeholder management

Delivery leadership

Regulated environment

Communication

Jira / Monday.com

Education

PRINCE2 / PMP / MSP qualification

Tools

Jira

Monday.com

Job description

Light & Wonder is seeking aSenior Leader to head the Game Project Management function, owning prioritisation, planning and delivery across Game Operations. You will oversee four connected areas and partner with enabling teams to improve processes and delivery.

You will drive KPI-led delivery, balance resourcing and capacity, and set a standard for high-quality, on-time game delivery in a fast-moving, multi-market environment.