Head of Food & Beverage Operations

Starwood Hotels & Resorts Worldwide, Inc.; Greater London; Híbrido; GBP 90.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free meals on duty

24-hour Employee Assistance Program

Spa and wellness discounts

Staff events and wellness vouchers

Descripción de la vacante

1 Hotel Mayfair, part of Starwood Hotels & Resorts Worldwide, Inc., seeks a Food & Beverage Operations Director to lead and develop a high-volume F&B operation. The role focuses on delivering exceptional guest experiences, financial performance, and innovative concepts across outlets.

You will work closely with the Executive Chef, hotel leadership, and Sales & Marketing to evolve offerings and maximise revenue while maintaining high standards of service and compliance.

Formación

• Minimum 4 years leading a high-volume F&B operation.
• Experience opening a hotel or restaurant is preferred.
• Post-secondary diploma or degree in Hospitality, Business, or related field desirable.

Responsabilidades

• Take day-to-day responsibility for the F&B outlets’ operation and performance.
• Maintain a visible, hands-on leadership presence across the operation.
• Set expectations for the F&B leadership team and ensure service excellence.
• Monitor food, beverage, and service quality; respond to guest feedback and issues.
• Oversee budgets, forecasts, payroll, P&Ls, and outlet performance to meet targets.

Conocimientos

High-volume F&B leadership

Guest experience focus

Educación

Hospitality degree

Descripción del empleo

1 Hotel Mayfair, part of Starwood Hotels & Resorts Worldwide, Inc., seeks a Food & Beverage Operations Director to lead and develop a high-volume F&B operation. The role focuses on delivering exceptional guest experiences, financial performance, and innovative concepts across outlets.

You will work closely with the Executive Chef, hotel leadership, and Sales & Marketing to evolve offerings and maximise revenue while maintaining high standards of service and compliance.