Head of Facilities

Front Recruitment; City Of London; On-site; GBP 80,000 - 85,000; Full time

Job summary

A leading creative firm in London seeks a Head of Facilities Management to lead workplace strategy. This role involves managing operations across multiple sites, driving sustainability, and ensuring compliance with health and safety standards. Ideal candidates will have strong leadership, project management skills, and relevant qualifications, with a passion for creating inclusive workspaces. Excellent benefits and a competitive salary package are offered.

Benefits

20% bonus

Excellent benefits

Qualifications

• Experienced in leading workplace operations in a creative environment.
• Skilled in managing diverse teams and third-party providers.

Responsibilities

• Oversee day-to-day operations and long-term improvements.
• Drive strategic workplace initiatives and manage supplier relationships.
• Champion sustainability and inclusivity within the workplace.

Skills

Leadership

Project Management

Communication

Organizational Skills

Sustainability

Education

IWFM Level 6 Qualification

Degree in FM or NEBOSH

Job description

Head of Facilities
London
1 MONTHS notice OR Immediately Available ONLY Candidates!
£80,000 – £85,000 + 20% bonus & excellent benefits

Head of Facilities Management in London needed - or Senior Facilities Manager looking for the next step. This is a high-end strategic role. We’re partnering with a pioneering creative firm to recruit this role to lead and evolve their dynamic workplace strategy. This is an exceptional opportunity to shape the future of employee experience in a collaborative, design-forward environment. There are 20 sites across the UK, however you would be working from the London office. CONTRACT TO POSSIBLE PERM

The Role:

As Head of Facilities Management, you’ll oversee day-to-day operations and long-term improvements across the physical and virtual workspace. You’ll manage a talented, multi-disciplinary team and play a central role in creating a workplace that’s efficient, welcoming, and aligned with the organisation’s culture and sustainability goals.

Key Responsibilities:

• Lead and inspire workplace teams across facilities, front-of-house, and health & safety.

• Drive strategic workplace initiatives, including design refreshes, relocation planning, and hybrid working improvements.

• Manage supplier relationships and oversee service delivery across cleaning, catering, security, and maintenance.

• Champion sustainability and inclusivity within the workplace, ensuring all projects reflect progressive values.

• Maintain compliance with all regulatory and health & safety standards.

• Support business continuity planning and emergency response readiness.

• Oversee the budgeting and performance of workplace services, identifying opportunities for cost-effectiveness and innovation.

• Use data and feedback to improve the day-to-day experience of employees and visitors.

• Coordinate minor refurbishment projects, PPMs & reactive maintenance, working closely with internal stakeholders and external partners.

• Act as the key point of contact for all workplace-related queries across the organisation.

About You:

• IWFM Level 6 Qualification (or Equivalent - a degree in FM or NEBOSH or another similar)

• Iosh / Nebosh qualified
  
  
• Experienced in leading workplace operations in a creative, media, or design-led environment.

• Skilled in managing diverse teams and third-party providers, with a people-first approach.

• An excellent Project Manager

• Confident overseeing both the strategic direction and operational delivery of workplace functions.

• Passionate about creating inclusive, sustainable, and inspiring workspaces.

• Strong communication and organisational skills, with a collaborative mindset.

We are committed to promoting equality of opportunity and diversity. We welcome applications from all individuals regardless of race, gender, disability, age, sexual orientation, religion, or belief.