Senior Critical Facilities Engineer (Lead Specialist, VI)

TN United Kingdom; Slough; On-site; GBP 65,000 - 85,000; Full time

Job summary

A leading company in the data center industry is looking for a Senior Critical Facilities Engineer in Slough. This role involves managing site operations, supporting incident management, and collaborating with stakeholders to enhance operational performance. Ideal candidates will demonstrate strong technical leadership and organizational skills, contributing to innovative solutions in a dynamic environment.

Qualifications

• Proven technical leadership during incidents.
• Strong organizational skills and customer-focused.

Responsibilities

• Supports IBX manager and site supervisors in daily operations.
• Acts as customer-facing representative during incidents.
• Involved in site phase build activities and project planning.

Skills

Technical Leadership

Organizational Skills

Customer Focus

Adaptability

Solutions Orientation

Job description

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Senior Critical Facilities Engineer (Lead Specialist, VI), Slough

Client: Equinix

Location: Slough, United Kingdom

Job Category: -

EU work permit required: Yes

Job Reference: 627a81cdfb11

Job Views: 3

Posted: 14.05.2025

Expiry Date: 28.06.2025

Job Description:

Description: We are excited to announce an incredible opportunity for a highly skilled specialist to join our Operations team as a Lead Critical Facilities Engineer (CFE Level VI). This Monday - Friday, day-time role is perfect for someone eager to contribute to the development of innovative concepts and techniques within our Data Centres. As an ambassador for your site and the Campus, you will proactively engage with all levels of UK and Global stakeholders to continuously improve our critical facility operational performance and customer experience.

Do you thrive on tackling complex assignments? Are you equipped with the skills and self-motivation necessary for independent action? If so, you could be the key player we’re looking for! In this position, you will support our team while driving change and developing new ideas that will shape the future of our operations.

Role Scope:

• Management Structure & People Management: Supports IBX manager and site supervisors in daily operations and coordination. Acts as second port of call when IBX manager or supervisor is unavailable.

Site Operations & Project Involvement: Involved in site phase build activities, switching schedules, project planning, vendor liaising, and coordinating project timelines.

• Responsible for writing, planning, and scheduling major project work.
• Liaises with vendors and ensures customer notifications are issued.

Customer Interaction: Acts as customer-facing representative, participates in Customer MBRs and key meetings, and acts as an escalation point during incidents.

• Provides technical support during incidents, directs team responses, and collaborates closely with supervisors & IBX Manager.

Incident Management: Supports incident response, troubleshooting, and team support across all levels.

• Acts as technical support for the team from apprentices to senior roles.

Additional Responsibilities: Supports hiring as a technical assessor, provides broad team support, and is recognized for technical value across multiple levels.

Who You Are: Proven technical leadership during incidents, strong organizational skills, collaborative, customer-focused, adaptable, and solutions-oriented.

Equinix values diversity and is committed to an inclusive employment process. If you need assistance or accommodations, please let us know.

We are an Equal Employment Opportunity and Affirmative Action employer. All qualified applicants will receive consideration regardless of race, color, religion, gender, or other protected status.