Head Of Events Operations

MEDIA CONTACTS; London; On-site; GBP 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a Head of Operations to elevate their B2B events portfolio. This pivotal role involves overseeing the end-to-end management of high-profile conferences, awards, and roundtables, ensuring seamless execution from planning to evaluation. The ideal candidate will possess extensive experience in event logistics and team leadership, driving innovation and continuous improvement. Join a dynamic organization where your strategic insights and operational expertise will shape the future of impactful events.

Qualifications

• 8–10 years of experience managing complex B2B events.
• Strong background in event logistics and budget management.

Responsibilities

• Oversee operational delivery of events, ensuring high-quality execution.
• Lead and mentor a team, providing performance reviews and development.

Skills

Event Management

Team Leadership

Budget Management

Logistics Coordination

Communication Skills

Job description

This is a fantastic opportunity to take your operations expertise to the next level. Our client is seeking a highly experienced and proactive Head of Operations to lead and oversee the successful delivery of our broad range of B2B events. As a key leader within the organization, you will play a strategic role in shaping the operations of a dynamic and fast-paced events portfolio, while mentoring and guiding a talented team to achieve excellence.

In this role, you will be responsible for the operational management of high-profile conferences, awards, and roundtables. You will oversee event logistics, budgeting, and team development, ensuring seamless execution of each event, from inception to post-event evaluation.

Key Responsibilities

• End-to-End Event Management: Oversee the operational delivery of a portfolio of events throughout the year, ensuring high-quality execution from planning to post-event analysis.
• Team Leadership: Lead, mentor, and manage a team of junior operations staff, providing regular performance reviews, support, and professional development opportunities.
• Budget & Resource Management: Design and manage event budgets, ensuring cost-effective delivery without compromising quality. Collaborate with senior stakeholders to optimise resource allocation across the team.
• Cross-Functional Collaboration: Work closely with sales, marketing, editorial, and production teams to ensure alignment, smooth logistics, and effective delivery of event content.
• Innovation & Continuous Improvement: Proactively introduce new ideas to enhance event quality, operational efficiency, and innovation. Stay up to date with industry trends and apply best practices.

The Ideal Candidate Will Have

• Extensive Experience: Ideally 8–10 years of experience managing complex events within a B2B conference environment.
• Operational Expertise: Strong background in managing event logistics, including venue sourcing, supplier negotiation, and end-to-end budget management.
• Proven Leadership: Demonstrated experience in managing and mentoring junior team members, fostering a supportive and high-performance culture.
• Strategic Outlook: A forward-thinking mindset with the ability to oversee multiple projects simultaneously while implementing improvements across operational processes.
• Exceptional Organisational Skills: Meticulous attention to detail, excellent time management, and the ability to remain calm and effective under pressure.
• Strong Communicator: Excellent communication and interpersonal skills, with experience engaging senior stakeholders and building lasting client relationships.