Head of Employee Relations

JR United Kingdom; London; On-site; GBP 60,000 - 85,000; Full time

Job summary

A reputable non-profit organization is seeking a permanent Head of Employee Relations based in South London. The successful candidate will manage the HR/ER team, foster positive employee-employer relationships, and ensure compliance with legal requirements while addressing grievances and conflicts. This pivotal role requires expertise in HR within a unionised environment and exceptional interpersonal skills.

Qualifications

• Proven experience in a senior HR/ER role, particularly in a unionised environment.
• Strong knowledge of employment laws and regulations.
• Excellent conflict resolution and mediation skills.

Responsibilities

• Lead and manage the central HR/ER team.
• Address senior employee grievances and workplace conflicts.
• Ensure compliance with employment laws and conduct investigations.

Skills

Conflict Resolution

Mediation

Interpersonal Skills

Team Management

Employment Law Knowledge

Job description

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Head of Employee Relations, london (croydon)

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Client:

Location:

london (croydon), United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

4

Posted:

31.05.2025

Expiry Date:

15.07.2025

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Job Description:

We are recruiting a permanent Head of Employee Relations for one of our non-profit clients based in South London. We are seeking a highly skilled and experienced Head of Employee Relations to lead our central HR/ER team. This pivotal role involves managing senior employee cases, driving accuracy and excellence in caseload management, and ensuring compliance with rules and regulations. The Head of Employee Relations will play a crucial role in promoting positive employee-employer relationships and mitigating risks for the organisation.

The role requires leading and managing the HR/ER team, ensuring they are equipped to handle their tasks effectively. It involves fostering collaboration across the organisation to resolve conflicts and drive robust performance management. The successful candidate will address senior employee grievances, workplace conflicts, and other concerns in compliance with organisational policies. Additionally, they will provide guidance on resolving workplace disputes through mediation, negotiation, and formal grievance processes while collaborating with solicitors and managing tribunal cases.

The Head of Employee Relations must interpret and apply employment laws and regulations, ensuring full compliance with legal requirements. Advising management on compliance with nationally and locally agreed terms and conditions is also a key responsibility. The role involves conducting prompt, fair, and transparent investigations and disciplinary actions in line with policies, as well as managing organisational change initiatives, including redundancy, restructuring, and TUPE situations. As a trusted advisor to Directors and senior management, they will provide expert guidance on employee relations matters.

The ideal candidate will have proven experience in a senior HR/ER role, particularly within a unionised environment. Strong knowledge of employment laws and regulations, excellent conflict resolution and mediation skills, and the ability to manage a team and work collaboratively with various stakeholders are essential. Exceptional communication and interpersonal skills are also required.