Head of Ecommerce

JR United Kingdom; Newcastle upon Tyne; Hybrid; GBP 70,000 - 100,000; Full time

Job summary

Join a leading consumer goods business as the Head of Ecommerce in Newcastle upon Tyne, where you'll lead strategic growth across D2C and marketplace channels. This pivotal position requires a blend of commercial insight and technical expertise, with the opportunity to shape the ecommerce landscape across Europe. You will inherit a high-performing team and oversee significant revenue growth, working closely with cross-functional teams to achieve exceptional results.

Qualifications

• Senior-level ecommerce leadership experience in consumer goods or product-led environments.
• Hands-on with ecommerce tools and platforms.
• Strategic mindset; experience in scaling D2C and Amazon channels.

Responsibilities

• Lead EMEA ecommerce strategy across D2C and Amazon channels.
• Drive sales growth and manage ecommerce P&L performance.
• Champion customer experience across all ecommerce touchpoints.

Skills

Ecommerce leadership

Commercial acumen

Technical ecommerce expertise

Data analysis

Digital marketing

Tools

BigCommerce

Shopify

GA4

Microsoft Clarity

Klaviyo

Amazon Vendor Central

Job description

Social network you want to login/join with:

Head of Ecommerce, newcastle-upon-tyne, tyne and wear

col-narrow-left

Client:

Location:

newcastle-upon-tyne, tyne and wear, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Views:

4

Posted:

06.06.2025

Expiry Date:

21.07.2025

col-wide

Job Description:

Head of Ecommerce - EMEA

Are you an ecommerce leader who thrives in high-growth environments?

Do you combine commercial acumen with deep technical and operational ecommerce expertise?

Ready to build on a strong foundation and take ownership of a thriving D2C and marketplace business across Europe?

We’re partnering with a globally respected consumer goods business whose ecommerce channels have delivered exceptional year-on-year growth. With the previous Head of Ecommerce promoted internally, the business is now seeking a commercially astute and technically confident Head of Ecommerce, EMEA to take the reins and drive the next phase of strategic growth.

This is a pivotal role in a digitally mature, brand-led organisation. You’ll inherit a high-performing team and a robust ecommerce infrastructure, with full ownership of both D2C and Amazon channels across multiple European markets. Based in Newcastle on a hybrid basis, you’ll be central to scaling revenue, deepening localisation, and leading the digital trading strategy.

Key Responsibilities:

• Lead the EMEA ecommerce strategy across direct-to-consumer, Amazon Vendor, and wider marketplace platforms.
• Drive pan-European growth through new territory launches, market-specific localisation, and digital innovation.
• Own channel performance and identify new growth opportunities across trading, customer experience, and fulfilment.
• Drive sales across D2C and marketplace channels, accountable for ecommerce P&L performance.
• Use data platforms like GA4, Glew, and Microsoft Clarity to monitor and optimise trading performance.
• Collaborate with marketing to align PPC, social, and CRM (via Klaviyo), leveraging social profiling tools (e.g. Experian Mosaic) to personalise journeys and boost engagement.
• Oversee performance across BigCommerce (or Shopify), Amazon Vendor (direct fulfilment model), Miracle, and multichannel OMS such as Linnworks or Mintsoft.
• Champion customer experience and digital excellence across all ecommerce touchpoints, with a focus on CRO, UX/UI, site speed, and mobile performance.
• Lead and develop a lean, talented ecommerce team, with scope for future expansion.
• Partner cross-functionally with marketing, supply chain, IT, and commercial teams to align trading, fulfilment, and digital strategy.

What We're Looking For:

• Senior-level ecommerce leadership experience within consumer goods or a fast-paced, product-led environment.
• Proven success scaling D2C and Amazon Vendor channels, including new territory launches and pan-European localisation.
• Operational and commercial depth across ecommerce trading, analytics, fulfilment, and digital marketing.
• Hands-on with tools and platforms such as BigCommerce, Shopify, GA4, Microsoft Clarity, Miracle, Glew, Klaviyo, and Amazon Vendor Central (direct fulfilment model).
• Strategic mindset with the ability to influence senior stakeholders and lead cross-functional initiatives.
• A passionate and pragmatic leader who can pick up a strong legacy and take it further.

Apply now or reach out to Daniel Hookway for a confidential conversation.