Head of Ecommerce

Suzie Walker Executive Search; Greater London; Hybrid; GBP 60,000 - 100,000; Full time

Job summary

Suzie Walker Executive Search is partnering with a premium beauty brand to recruit an ambitious eCommerce Growth Lead in London. This digital-first business seeks a high-impact leader to shape strategy, drive sell-out growth, and own forecasting across markets.

The role requires experience in FMCG/beauty, strong stakeholder management, and a data-driven approach to optimize performance across ecommerce channels.

Qualifications

• Experience leading eCommerce growth in FMCG, consumer brands, or beauty.
• Strong commercial mindset with focus on outcomes.
• Ability to prioritise and make decisions under pressure.
• Experience with forecasting, demand planning, and S&OP.
• Influence senior stakeholders across markets.
• Data-driven with ability to simplify complex insights.
• Able to work in fast-paced, high-performance environments.

Responsibilities

• Own delivery of sell-out growth targets and financial goals.
• Own the eCommerce forecast, demand planning, and S&OP ownership.
• Translate sell-out trends into clear sell-in forecasts for supply, finance, and markets.
• Represent eCommerce in S&OP, identify risks and opportunities.
• Prioritise focus and allocate resources to high-impact activities.
• Ensure cross-functional ownership and accountability.
• Collaborate with local eCommerce teams for market alignment across EMEA.

Skills

eCommerce leadership

Commercial mindset

Forecasting & demand planning

Stakeholder management

Data-driven analysis

Cross-functional collaboration

Growth marketing

Job description

Salary: Up to £100,000 base salary + bonus and benefits

Location: London / South-East, hybrid working

Permanent role

THE OPPORTUNITY

We are partnering with a fast-growing, dynamic premium beauty brand to find an ambitious and charismatic eCommerce Growth Lead. This is a digital-first eCommerce business with a positive and vibrant culture. A fantastic career move for ambitious eCommerce growth professionals who are looking to drive their career forward in a true meritocracy.

Whether you're a high-performing senior eCommerce Manager, an eCommerce Lead ready to step up, or you're already operating at Head of eCommerce level and looking for your next high-impact challenge, this role offers genuine scope to shape strategy, build relationships and drive accelerated growth in a brand that's genuinely going places. The Successful Candidate will be joining a team who will continue to deliver accelerated growth in line with the wider brand and business vision.

We are looking for an eCommerce Growth Lead for a global premium beauty brand. This role will own commercial growth, sell-out performance, sell-in delivery, and eCommerce forecasting.

You will be responsible for identifying where growth is being won or lost, setting clear priorities, and ensuring that the right actions are taken across content, media and markets to deliver results quickly. You will own outcomes and performance and make decisions on priorities and focus.

This is a high-accountability, commercially focused role, acting as the central point of ownership for performance across key eCommerce customers.

We'd love to hear from talented eCommerce leaders coming from FMCG, Consumer Products, Fashion, Beauty, Retail or Digital Marketing Agencies - particularly those with beauty and consumer products accounts.

Key Responsibilities:

• Performance ownership & growth delivery - own delivery of sell-out growth targets and commercial goals (net sales, margin, etc) tracking weekly performance across: net sales, orders, profitability, conversion, media efficiency and sell-out trends - identifying opportunities for continued growth
• Own the eCommerce forecast, demand planning and sales and operations ownership
• Translate sell-out trends, customer plans and growth initiatives into clear sell-in forecasts for supply, finance and market teams
• Represent eCommerce in the sales and operations process, challenging assumptions and ensuring risks, opportunities and upside plans are visible early - identify forecast gaps, stock risks and demand upside
• Prioritisation & decision making - define where to focus and invest, reallocating focus dynamically based on performance and opportunity
• Ensure resources are directed to highest-impact activities, with clear ownership of actions across teams to drive accountability
• Work with local eCommerce teams to ensure market alignment and consistency to drive continued growth across EMEA

WHO YOU ARE

You're driven, dynamic and a brilliant communicator. You're collaborative by nature, a real team player, and you lead with low ego and high impact. You thrive in fast-paced, ambitious environments and you're energised by the chance to build something exceptional.

Your key skills and experience:

• A talented and ambitious eCommerce leader with experience in any of the following sectors - FMCG, Consumer Products, Fashion, Beauty, Retail or Digital Marketing Agencies - particularly agencies that have beauty or consumer products accounts.
• Strong commercial mindset with a focus on outcomes
• Proven ability to prioritise and make decisions under pressure
• Experience managing performance across ecommerce retailers, and media environments
• Experience owning or contributing to forecasting, demand planning or sales and operations planning processes in a commercial environment
• Confidence influencing senior stakeholders across markets
• Data-driven with the ability to simplify complex performance insights
• Sense of ownership and strong drive to succeed in a fast-moving environment

HOW TO APPLY

To apply, please submit your CV via LinkedIn.

Suzie Walker Executive Search is a firm of specialist headhunters with an expert team recruiting senior interim and permanent senior leaders for B2B and B2C marketing and digital/tech roles in FTSE 350 and private equity-backed companies.