Head of Ecommerce

JR United Kingdom; Essex; On-site; GBP 70,000 - 90,000; Full time

Job summary

A fast-growth DTC sports brand in Essex is seeking a Head of Ecommerce to lead their global digital strategy. This role focuses on enhancing customer experience, driving SEO performance, and managing a high-performing team across multiple markets. The ideal candidate will have extensive experience in Ecommerce, particularly within high-growth DTC brands, and a passion for sports.

Qualifications

• 5+ years experience working in Ecommerce.
• Experience in high-growth DTC brands.

Responsibilities

• Lead and define the global digital strategy.
• Build, develop, and grow a high-performing team.
• Drive SEO performance with technical enhancements.

Skills

Analytical

Leadership

Strategic Mindset

Tools

Google Analytics

SEMrush

Magento 2

Job description

Social network you want to login/join with:

We are working with a fast-growth DTC sports brand in Essex to help them hire for a newly created role on their team, a Head of Ecommerce. The brand has experienced rapid growth over the last 2 years and there is a strong DTC push with over 40% of their overall sales being through Amazon & via their website.

As Head of Ecommerce, you will spearhead their global DTC strategy across 4 major markets - UK, Germany, Japan & US, taking the brand to the next level. There will be a focus on strategic leadership, enhancing the customer journey & user experience as well as introducing loyalty/subscription programmes.

What You’ll Do:

• Lead and define the global digital strategy to accelerate growth, championing a seamless and engaging customer journey across all platforms.
• Build, develop, and grow a high-performing team
• Oversee a robust programme of UX enhancements and A/B testing to continuously optimise site performance.
• Drive SEO performance with technical enhancements and strategic content initiatives to maximise traffic and conversions.
• Boost customer lifetime value (LTV) through innovative loyalty programs, subscriptions, and personalised experiences.
• Own the commercial performance of all websites, leading campaigns and promotions that captivate and convert.
• Analyse data and uncover growth opportunities, translating insights into clear, actionable strategies.
• Collaborate closely with cross-functional teams including Marketing, Design, Operations, and Finance to elevate the digital experience.

What You’ll Bring:

• 5+ years experience working in Ecommerce
• Experience working in high-growth DTC, product-based brands
• A strategic mindset with a hands-on approach and the agility to thrive in a fast-paced environment
• Highly Analytical with a strong understanding of Google Analytics and SEMrush
• Exceptional leadership skills with experience managing and growing teams
• Comfortable presenting to senior leadership
• Experience managing multi-territory websites; familiarity with Magento 2 / Adobe Commerce is a plus
• A passion for sports or competitive products is a bonus!