E-Commerce Integration Manager (Back-End API) San Francisco

Veloklub; Braintree; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking an E-Commerce Integration Manager to lead API management and integration efforts. This role involves collaborating with various stakeholders to ensure APIs meet customer needs while managing performance metrics and troubleshooting issues. The ideal candidate will have extensive experience in API management, a strong understanding of web technologies, and excellent problem-solving skills. This is a fantastic opportunity to make a significant impact in a dynamic environment while working with cutting-edge e-commerce solutions. If you thrive in fast-paced settings and have a passion for technology, we want to hear from you!

Qualifications

• 5+ years managing APIs and web services with a focus on e-commerce.
• Strong understanding of payment gateway integration and error handling.

Responsibilities

• Manage and troubleshoot APIs for core data retrieval and service offerings.
• Create API documentation and client libraries for third-party developers.

Skills

API Management

RESTful APIs

Problem-solving

Communication

Project Management

Web Technologies

E-commerce Platforms (Shopify, Magento, WooCommerce)

Scripting Languages (Python, Java, Ruby)

Database Management

Payment Gateway Integration

Education

Bachelor's in Computer Science

Tools

API Documentation Tools

Project Management Software

Job description

The E-Commerce Integration Manager will also be expected to provide technical and business analysis to ensure the APIs are delivering the desired results. The successful candidate will understand API design, including the principles of REST, JSON, and OAuth and be comfortable working with databases and web technologies. You should also be able to work with a variety of stakeholders to ensure that the APIs are meeting the needs of our customers. Strong communication and problem-solving skills are essential for this role. If you are an experienced API Manager or even an API developer and are looking for a challenging and rewarding position, we would love to hear from you.

Responsibilities:

• As an E-Commerce Integration Manager at DSTNC, you will be managing and troubleshooting APIs that provide access to DSTNC’s core data retrieval and service offering.
• Create detailed API documentation to enable third-party developers to easily integrate with DSTNC’s platform.
• Create and maintain API client libraries to provide an easy-to-use interface for third-party developers.
• Track API performance metrics and work to improve the stability, scalability, and availability of the APIs.
• Monitor API usage to identify trends and anticipate customer needs.
• Collaborate with developers, product managers, and other stakeholders to understand customer needs and develop solutions that meet those needs.
• Project Management:
  • Leverage your project management skills to plan, coordinate, and execute API-related projects from inception to completion.
  • Work closely with vendors (brand partners) to integrate their systems with our system.
  • Gather requirements, provide technical guidance, and ensure smooth integration and onboarding processes.
  • Support and address any integration-related issues.
• Error Handling and Reconciliation:
  • Ability to handle and resolve payment-related errors, including issues with transaction processing, refunds, chargebacks, and reconciliation.
  • Implement appropriate error-handling mechanisms and ensure accurate financial reporting and reconciliation processes.

Requirements:

• 5+ years of experience managing and maintaining APIs and RESTful APIs.
• Proven track record of managing web services.
• Experience with Shopify, Magento, WooCommerce, and other e-commerce back-end interfaces is strongly preferred.
• Familiarity with API integration with payment gateways, such as PayPal, Stripe, Braintree, or other popular payment service providers.
• Understanding the necessary steps and considerations involved in securely handling payment transactions through APIs.
• In-depth knowledge of web technologies, including HTTP, XML/JSON, web security, authentication/authorization protocols.
• Good understanding of relational databases and NoSQL databases.
• Experience in partnering with front-end developers and designers on the development of backend services in support of them.
• Excellent problem-solving skills and attention to detail.
• Strong communication and collaboration skills.
• Self-motivated and able to work independently.
• Proficient in at least one scripting language (e.g., Python, Java, Ruby, etc.).
• Strong problem-solving and communication skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Bachelor's in Computer Science or related field or related experience.

To apply, please submit the application form along with your resume and cover letter. In your cover letter, please include your relevant experience and how you meet the qualifications for this position. We look forward to reviewing your application.