Head of Dynamics 365

Nigel Frank International; Greater London; On-site; GBP 158,000 - 193,000; Full time

Benefits offered by this job

Salary up to £175,000 per year

Performance bonus

Executive-level influence

Growth opportunities

Benefits package

Job summary

Nigel Frank International in London is seeking a Head of Dynamics 365 to lead and grow the Dynamics CE/BC practice for a Microsoft Partner. You’ll shape strategy, oversee delivery teams, and collaborate with sales and Microsoft to drive growth.

The role demands proven leadership, strong stakeholder management at executive level, and commercial accountability for budgets, utilisation, and profitability. You’ll mentor cross‑functional teams across consulting, architecture, development, and project

Qualifications

• Proven leadership within a Microsoft Partner
• Strong knowledge of Dynamics 365 CE and Dynamics 365 Business Central
• Experience scaling delivery teams and building capability
• Commercial awareness with budgets, utilisation, and profitability
• Strong stakeholder management from C-suite to Microsoft leadership
• Experience leading multi-disciplinary teams across consulting, architecture, development and delivery
• Passion for developing people and creating a high-performance culture

Responsibilities

• Leading and developing the Dynamics 365 CE & BC practice
• Growing, mentoring, and retaining delivery teams
• Owning practice P&L, utilisation, forecasting, and delivery performance
• Working with Microsoft and strategic clients to identify opportunities
• Driving best practices across design, delivery, and customer success
• Supporting pre-sales activities on enterprise-level opportunities
• Defining and executing the practice growth strategy

Skills

Leadership

Dynamics 365 CE

Dynamics 365 BC

Team scaling

Budget & profitability

Stakeholder management

Cross-functional leadership

People development

Job description

Our client, a growing Microsoft Solutions Partner, is looking to appoint a Head of Dynamics 365 to lead and grow their Business Applications practice across both Dynamics 365 Customer Engagement (CE) and Dynamics 365 Business Central (BC).

This is a strategic leadership role for someone who understands the Microsoft partner ecosystem, has a track record of building high-performing teams, and can drive both operational excellence and commercial growth.

The Role

Reporting directly into the executive leadership team, you'll be responsible for shaping the vision, strategy, and delivery capability of the Dynamics practice. You'll oversee consultants, architects, developers, and practice managers across CE and BC while working closely with sales and Microsoft to drive growth.

Key responsibilities include:

• Leading and developing the Dynamics 365 CE & BC practice
• Growing, mentoring, and retaining high-performing delivery teams
• Owning practice P&L, utilisation, forecasting, and delivery performance
• Working with Microsoft and strategic clients to identify new opportunities
• Driving best practices across solution design, delivery, and customer success
• Supporting pre-sales activities on enterprise-level opportunities
• Defining and executing the practice growth strategy

What We're Looking For

• Proven leadership experience within a Microsoft Partner
• Strong knowledge of both Dynamics 365 CE and Dynamics 365 Business Central
• Demonstrable success in scaling teams and building delivery capability
• Commercial awareness with experience owning budgets, utilisation, and profitability
• Strong stakeholder management skills, from C-suite customers through to Microsoft leadership
• Experience leading multi-disciplinary teams across consulting, architecture, development, and project delivery
• Passion for developing people and creating a high-performance culture

What's On Offer?

• Salary up to £175,000
• Performance-related bonus
• Executive-level influence and visibility
• Opportunity to shape the future of a growing Microsoft practice
• Excellent benefits package

If you're a proven Microsoft partner leader looking for the next step in your career and want the opportunity to lead and scale a high-growth Dynamics 365 practice, we'd love to hear from you.