D365 Project Manager

Nigel Frank; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

Nigel Frank is seeking an experienced Project Manager to lead Dynamics 365 CRM and Business Central delivery on a remote UK basis. You will drive end-to-end project lifecycles, manage budgets and timelines, and coordinate diverse teams including consultants, developers and integration specialists.

The role emphasises stakeholder engagement, governance reporting and continuous improvement of delivery methodologies within a consultancy environment.

Qualifications

• Experience delivering Dynamics 365 CRM/Business Central projects.
• Knowledge of ERP/CRM delivery methodologies and lifecycles.
• Understanding integrations, APIs, data migration, and configuration within Microsoft ecosystem.
• Excellent stakeholder management across all organisation levels.
• Experience coordinating consultants, developers and third-party suppliers.
• Strong organisational skills with multiple priorities.
• Commercial awareness including budgets, forecasts and scope changes.
• Experience using Microsoft collaboration and project delivery tools (365, Azure DevOps, Power Platform).
• PM qualification such as PRINCE2/APM/PMI would be advantageous.

Responsibilities

• Take ownership of full project life-cycle from planning to closure.
• Develop and manage plans, timelines, budgets and resources.
• Build relationships with customers and internal teams with clear communication.
• Facilitate workshops to gather requirements and align with objectives.
• Coordinate multidisciplinary delivery teams of consultants and developers.
• Monitor risks, issues and dependencies with mitigation plans.
• Oversee testing, data migration and deployment to production.
• Produce regular updates and governance reports for stakeholders.
• Manage scope, change requests and commercial considerations.
• Contribute ideas and lessons learned to delivery processes.

Skills

Dynamics 365

PM methodologies

Stakeholder mgmt

Integrations

Data migration

Budget management

Azure/Power Platform

PRINCE2/APM/PMI

Tools

Microsoft 365

Azure DevOps

Power Platform

Job description

Project Manager - Microsoft Dynamics 365 CRM & Business Central

Remote Position

Full Time

The Opportunity

An established Microsoft-focused technology consultancy is looking to appoint an experienced Project Manager to oversee the successful delivery of Dynamics 365 CRM and Business Central implementation projects.

This position offers the opportunity to manage a varied portfolio of digital transformation initiatives, working closely with customers, consultants and technical specialists to ensure projects are delivered on time, within budget and to a high standard.

Key Responsibilities

• Take ownership of the full project life-cycle, from initial planning and discovery through to deployment, user adoption and project closure.
• Develop and manage project plans, timelines, budgets and resource schedules to ensure successful delivery.
• Build strong working relationships with customers and internal teams, providing clear communication throughout each stage of the project.
• Facilitate workshops to gather business requirements and ensure solutions align with operational objectives.
• Coordinate multidisciplinary delivery teams including consultants, developers, integration specialists and testing resources.
• Monitor project risks, issues and dependencies, implementing mitigation plans where required.
• Oversee testing, data migration and deployment activities, ensuring a smooth transition into production.
• Produce regular project updates, governance reports and progress reviews for key stakeholders.
• Manage project scope, change requests and commercial considerations while maintaining delivery quality.
• Support continuous improvement by contributing ideas, lessons learned and enhancements to delivery processes and methodologies.

About You

You’ll be an experienced Project Manager with a background delivering Microsoft business application projects in a consultancy or customer-facing environment.

You’ll ideally have:

• Demonstrable experience delivering Microsoft Dynamics 365 CRM and/or Business Central implementation projects.
• Knowledge of ERP and CRM delivery methodologies and full project lifecycles.
• An understanding of integrations, APIs, data migration and solution configuration within the Microsoft ecosystem.
• Excellent stakeholder management skills with the ability to communicate confidently at all levels of an organisation.
• Experience coordinating technical consultants, developers and third-party suppliers.
• Strong organisational skills with the ability to manage multiple priorities simultaneously.
• Commercial awareness, including experience managing project budgets, forecasts and scope changes.
• Experience using Microsoft collaboration and project delivery tools such as Microsoft 365, Azure DevOps or Power Platform.
• A recognised project management qualification such as PRINCE2, APM or PMI would be advantageous.

What’s on Offer

• Opportunity to lead high-profile Microsoft Dynamics implementation projects.
• Hybrid working with flexibility around office and client-site attendance.
• A collaborative and supportive team environment.
• Ongoing professional development and Microsoft certification opportunities.
• Competitive salary and benefits package.
• Exposure to a broad range of industries and digital transformation programmes.