Head of Digital Retail Banking & CX Strategy

Talensa; London; On-site; GBP 60,000 - 100,000; Full time

Job summary

An ambitious international bank is seeking a Product Leader to spearhead the launch of its new digital retail banking proposition. This pivotal role involves developing a comprehensive product roadmap, enhancing customer journeys, and driving growth through innovative banking solutions. With a focus on customer-centric strategies and collaboration with key stakeholders, this position offers a unique opportunity to shape the future of retail banking. Join a forward-thinking institution at a transformative time and make a significant impact in the financial services industry.

Qualifications

• Proven experience in launching retail banking products.
• Strong skills in commercial product management and customer journeys.

Responsibilities

• Develop and implement the product roadmap for retail banking.
• Champion customer-centricity and drive growth initiatives.

Skills

Retail Banking Product Management

Customer Experience (CX)

Stakeholder Engagement

Strategic Thinking

Education

Degree in Marketing

Professional Certifications in Product Management

Job description

An ambitious international bank is seeking a Product Leader to spearhead the launch of its new digital retail banking proposition. This pivotal role involves developing a comprehensive product roadmap, enhancing customer journeys, and driving growth through innovative banking solutions. With a focus on customer-centric strategies and collaboration with key stakeholders, this position offers a unique opportunity to shape the future of retail banking. Join a forward-thinking institution at a transformative time and make a significant impact in the financial services industry.