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Head of Digital Product - Maternity Cover

Papier

Greater London

Hybrid

GBP 70,000 - 110,000

Full time

6 days ago

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Job summary

An innovative company is seeking a Head of Digital Product to lead their dynamic team. This pivotal role involves driving product strategy and managing a talented group focused on UX/UI and product analytics. You will collaborate closely with senior leadership to ensure product discoverability and commercial success. With a strong emphasis on data-driven decision-making and agile methodologies, this role is perfect for someone passionate about creating outstanding digital experiences. Join a vibrant culture that values creativity and collaboration, and make a significant impact in a rapidly growing organization.

Benefits

25 days annual leave

Work from Anywhere days

Private medical insurance

Cycle to work loan scheme

Cultural allowance

Personal stationery allowance

Staff discount

Volunteer days

Mental health resources

Weekly team lunches

Qualifications

8+ years in product or delivery leadership roles.
4+ years in people management and fast growth organizations.

Responsibilities

Own the product and tech strategy and roadmap.
Manage relationships with senior leaders and advocate for digital product.

Skills

People Management

UX/UI Research

Data Analysis

Agile Principles

Budget Management

Tools

Looker

Figma

Head of Digital Product - Maternity Cover

Join to apply for the Head of Digital Product - Maternity Cover role at Papier

Head of Digital Product - Maternity Cover

Join to apply for the Head of Digital Product - Maternity Cover role at Papier

Founded in May 2015, Papier is a London based start-up, which has raised £60m+ million since launch. Papier’s collection of stationery products, from notebooks & diaries to notecards and wedding invitations, is designed to feed curiosity and contemplation, to invite people to uncover the possibility of a blank page. The business is growing and internationalising rapidly, particularly experiencing growth in the US across both D2C and wholesale channels.

We are looking for a Head of Digital Product (FTC) to join Papier's small but mighty Digital Product and Tech team. You’ll be responsible for driving forward our ambitious, high growth, Product roadmap whilst balancing and prioritising our effective stream of BAU operations. Reporting into the CEO and founder, you will be working closely with all functions across the business and senior leadership. You’ll be a pivotal member of our commercial team, owning the trading of all on-site metrics and ensuring best in class product discoverability and merchandising. The right candidate for this role has extensive experience in people management and will be running our product management, product design, product analytics and visual merchandising team members.

Job Requirements

8+ years of experience in a product or delivery leadership role or evidence of strong cross transferable experience
4+ years of experience in People management
Experience of working in a leadership roles within fast growth organisations
Extensive experience with UX/UI research and and the application of insights gathered
Strong data and analytical skills (experience using Looker would be beneficial)
Advocate of a lean and fast product development lifecycle and application of Agile principles to ways of working
Experience working with design tools - particularly Figma
Experience working with budgets, forecasting, stock and pricing

Job Responsibilities

You will help deliver, maintain and own the prioritisation of the existing Product and Tech strategy and roadmap in partnerships with senior leaders across the business. This will require a strongly ability in balancing customer demands, business OKRs, technical feasibility, innovation and commercial considerations
You will support and guide the different areas within the wider Digital Product function; Product Design, Product Analytics, Product Management and Visual Merchandising. You will need to be a strategic thought partner and sounding board across the team and maintain an adequate level of detail in order to ensure all investments are driving towards Papier’s growth goals.
You will be a critical stakeholder and manage the relationships with all senior leaders across the organisation and be a true advocate for Digital Product and cross-functional collaboration.
You will have experience in career and line management and will be accountable for fostering a high-performance, growth-centric culture which develops the team to scale their impact and progress professionally.
You will own the commercial performance of Papier.com - ensuring product decisions directly drive positive results with all of our key metrics; revenue growth, conversion improvements, acquisition and customer lifetime value.
You will bring strong commercial acumen and be a key voice in all trading forums and will represent not only the onsite experience but also be the voice of the customer.
You will be ultimately responsible for ensuring optimal product discoverability through merchandising excellence across all of our online stores (UK / US / AUS / CA). This includes close collaboration with various teams to translate the brand, product and pricing strategies into a compelling onsite experience - which is aligned with our marketing channels.
You are responsible for the continuous testing and improvements to drive forward our new beta Loyalty Scheme product
You will act as the owner and internal advocate for data-driven decision making around the business - ensuring we fully leverage all available data (quantitative and qualitative) from the tools and platforms we own (usertesting.com / looker / hotjar) to drive informed, strategic decisions.
You will be an advocate for UX / UI design across our entire digital ecosystem and around the wider business - operating as a key counterpart to our creative, design and brand teams.
We recognise the need for a work-life balance and offer a hybrid working model of 3 days in the office at Maison Papier, our lovely Camden office.
25 days annual leave per year + buy an extra five days.
20 days per year to Work from Anywhere
Private medical and rewards scheme with Vitality Health (including 50% off gym memberships with Virgin Active, Pure Gym and more).
Enrolment into the Papier Pension scheme through the People Pension.
Enhanced parental leave policies.
Cycle to work loan scheme.
£45 monthly cultural allowance
£75 personal stationery allowance, and £150 to spend on our Occasion stationery for a lifetime special event
40% staff discount along with a family and friends discount.
Papier with Purpose. We give back to the community and offer 2 days paid per year to volunteer for a cause you/we care about.
Constant access to mental health, well-being resources and support from our in-house first aiders.
Weekly team lunches & regular cultural trips.
Our pooches are a part of the Papier team and you may see them from time to time in Maison Papier.
Inclusive and friendly team who will make you feel welcome from day one.

At Papier, we believe that the diverse perspectives of all paper people deserve to be celebrated. A creative and curious community, we strive to be inclusive and equitable to all. We’re an equal-opportunity employer and do not discriminate against any employee or applicant on any grounds. From hiring processes to day-to-day business, we aim to create an environment that is accessible and safe for everyone. We’re always working towards building a balanced and supportive workplace, with policies and ways of working to ensure everyone can make the most of their time at Papier.

Seniority level

Seniority level
Mid-Senior level

Employment type

Employment type
Full-time

Job function

Job function
Other
Industries
Retail

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