Head of Digital Product - Maternity Cover

TN United Kingdom; London; Hybrid; GBP 60,000 - 100,000; Full time

Job summary

An innovative firm is seeking a Head of Digital Product to lead their dynamic team in London. This role involves executing an ambitious product roadmap and managing ongoing operations while collaborating closely with senior leadership. You'll oversee product management, design, analytics, and visual merchandising, ensuring effective coordination and growth. With a focus on revenue and customer experience, this position offers a unique opportunity to shape the digital landscape of a rapidly growing start-up. Join a company that values diversity and fosters a culture of inclusivity, where your contributions will drive meaningful change.

Benefits

Hybrid work model

25 days annual leave plus 5 extra days

20 days Work from Anywhere

Private medical insurance

Pension

Cycle-to-work scheme

Community engagement opportunities

Staff discounts

Mental health resources

Team activities

Qualifications

• 8+ years in product or delivery leadership roles.
• Experience in fast-growth organizational environments.
• Extensive UX/UI research experience.

Responsibilities

• Lead product and tech strategy balancing customer needs and business goals.
• Manage relationships with senior leaders for digital product initiatives.
• Own the commercial performance of Papier.com.

Skills

Product Leadership

People Management

UX/UI Research

Data Analysis

Agile Development

Education

Bachelor's Degree

Tools

Looker

Figma

Job description

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Head of Digital Product - Maternity Cover, London

Client: PAPIER LTD

Location: London, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: eb504c8025d2

Job Views: 5

Posted: 24.04.2025

Expiry Date: 08.06.2025

Job Description:

Job Description

Founded in May 2015, Papier is a London-based start-up, which has raised over £60m since launch. Papier’s collection of stationery products, from notebooks & diaries to notecards and wedding invitations, is designed to inspire curiosity and contemplation, inviting people to explore a blank page. The business is growing rapidly, especially in the US, across D2C and wholesale channels.

We are seeking a Head of Digital Product (FTC) to join Papier's small but dynamic Digital Product and Tech team. You will be responsible for executing our ambitious product roadmap while managing ongoing BAU operations. Reporting to the CEO and founder, you will collaborate closely with all departments and senior leadership. You will oversee our product management, design, analytics, and visual merchandising teams, ensuring effective coordination and growth.

Job Requirements

• 8+ years in product or delivery leadership roles or equivalent experience
• 4+ years in people management
• Experience in fast-growth organizational environments
• Extensive UX/UI research experience and application of insights
• Strong data and analytical skills; familiarity with Looker preferred
• Advocate of lean, agile product development processes
• Experience with design tools like Figma
• Experience managing budgets, forecasting, stock, and pricing

Job Responsibilities

• Lead and prioritize the product and tech strategy, balancing customer needs, business goals, technical feasibility, and innovation
• Support and guide teams in product design, analytics, management, and merchandising; act as a strategic partner
• Manage relationships with senior leaders and advocate for digital product initiatives
• Foster a high-performance, growth-oriented team culture
• Own the commercial performance of Papier.com, focusing on revenue, conversion, acquisition, and customer lifetime value
• Ensure optimal product discoverability and onsite merchandising across all markets
• Oversee testing and improvement of the new beta Loyalty Scheme
• Leverage data tools to inform strategic decisions and advocate for UX/UI excellence

Job Benefits

• Hybrid work model: 3 days in the Camden office
• 25 days annual leave plus 5 extra days
• 20 days Work from Anywhere
• Private medical insurance, pension, discounts, and allowances
• Parental leave, cycle-to-work scheme, and community engagement opportunities
• Staff discounts, mental health resources, team activities, and a welcoming environment

At Papier, we celebrate diversity and strive for an inclusive, equitable workplace. We are an equal-opportunity employer committed to creating a safe and accessible environment for all employees and applicants.