Head of Design, Enterprise Experience & Strategy

Haleon; Greater London; On-site; GBP 140,000 - 190,000; Full time

Job summary

Haleon is seeking a Head of Design to lead the vision, strategy and evolution of its design function within the Commercial Digital Services portfolio. The role oversees enterprise-scale design, creating a Design Centre of Excellence and embedding experience-led thinking across strategic decisions.

Working with senior leaders across Commercial, Marketing, Digital & Technology and Operating Units, you will shape investments, drive design excellence and ensure measurable business value across

Qualifications

• Demonstrated success leading enterprise-scale Design functions within large multinational organisations.
• Proven ability to define and execute multi-year design strategies aligned to business objectives and growth outcomes.
• Experience establishing or leading Design Centres of Excellence, including governance, standards, operating models and capability frameworks.
• Strong commercial acumen with experience supporting sales, marketing, CRM, customer engagement and commercial transformation initiatives.
• Proven ability to influence executive stakeholders and shape strategic decisions through evidence-based design leadership.
• Experience leading organisational and behavioural change within complex transformation programmes.

Responsibilities

• Defining and delivering the long-term vision, strategy and operating model for Design across Haleon's commercial organisation.
• Leading the development of a Design Centre of Excellence, establishing standards, governance, methodologies, tooling and best practices.
• Shaping portfolio priorities and investment decisions through customer insight, market intelligence and experience-led thinking.
• Identifying future opportunities through horizon scanning, emerging technologies and evolving customer needs.
• Acting as the senior Design advisor to Commercial, Marketing and Digital & Technology leadership teams.
• Aligning product, technology, data and commercial functions around shared experience outcomes.

Skills

Enterprise design leadership

Centre of excellence

Executive stakeholder influence

Design strategy & transformation

Global multinational experience

Evidence-based design leadership

Job description

Haleon is seeking a Head of Design to lead the vision, strategy and evolution of its design function within the Commercial Digital Services portfolio. The role oversees enterprise-scale design, creating a Design Centre of Excellence and embedding experience-led thinking across strategic decisions.

Working with senior leaders across Commercial, Marketing, Digital & Technology and Operating Units, you will shape investments, drive design excellence and ensure measurable business value across