Head of Data Solutions & Innovation
Central and North West London NHS Foundation Trust
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Descripción de la vacante
Central and North West London NHS Foundation Trust seeks a senior leader to drive data, digital and AI innovations across the Trust and external partners. You will shape the data strategy, evaluate advanced analytics, AI and cloud capabilities, and guide governance across clinical, operational and corporate services.
You will translate complex needs into credible solutions, build consensus across boundaries, and influence senior stakeholders while balancing innovation with governance and value
Formación
- Significant senior-level experience in BI, digital, ICT or information management.
- Experience as strategic advisor to senior clinical, operational and corporate stakeholders.
- Strong understanding of solution design principles, enterprise architecture and governance.
- Expert knowledge of AI, cloud and modern analytical technologies (Azure, Fabric, Snowflake, Tableau, Power BI, FDP).
- Experience in business cases, options appraisals and strategic recommendations.
- Understanding NHS digital strategy and information governance requirements.
- Experience across organisational boundaries with multidisciplinary teams.
Responsabilidades
- The role translates strategic priorities into innovative business, data and digital solutions.
- Lead solution strategy, governance and value realisation for NHS data initiatives.
- Collaborate with clinical, operational and corporate leaders; engage external partners.
- Develop policies and SLAs, maintain data governance and cyber security alignment.
- Manage budgets and third-party contracts; enable efficient data & digital procurement.
- Lead federated team development, coaching and professional growth.
Conocimientos
Educación
Herramientas
Descripción del empleo
This role covers the whole Trust, including external organisations such as Integrated Care Systems (ICSs), Local Authorities and Acute providers where collaborative digital and analytical solutions are required.
This role covers the whole Trust, including external organisations such as Integrated Care Systems (ICSs), Local Authorities and Acute providers where collaborative digital and analytical solutions are required.
Are you an experienced senior leader with the vision and influence to harness data, digital technology and innovation to improve patient care and organisational performance?
We’re excited to offer an internal opportunity to join the Information, Performance and Data Directorate as our Head of Data Solutions & Innovation.
This influential Trust-wide role will work across clinical, operational, corporate and technical services, acting as a trusted strategic advisor to help leaders navigate complex challenges and develop innovative, practical and sustainable solutions.
You’ll help shape the Trust’s approach to data-driven innovation, guiding the use of existing and emerging capabilities including AI, advanced analytics, automation, cloud platforms, Microsoft technologies, Snowflake, Tableau, Power BI and the Federated Data Platform.
- Provide strategic advice and constructive challenge
- Translate complex needs into credible solutions
- Influence and build consensus across organisational boundaries
- Balance innovation with governance, affordability, risk and long-term value
- Communicate complex ideas clearly and confidently
The post holder will support the Director of Performance, Information and BI by translating strategic priorities into innovative business, data and digital solutions that improve patient care, operational effectiveness and organisational performance. Working across Business Intelligence, Digital, Transformation and operational services, they will provide strategic advice, facilitate solution development and promote innovation across the Trust.
The post holder will act as a strategic entry point for significant business, analytical and digital requests, working with colleagues to assess needs, understand underlying problems and define clear objectives before solution design or delivery.
They will support the Trust’s strategic approach to business, analytical and digital solutions, ensuring alignment with organisational priorities, national NHS strategies and existing capabilities. They will identify opportunities to apply technologies including Artificial Intelligence (AI), advanced analytics, cloud platforms, Microsoft technologies, automation and the Federated Data Platform (FDP) to improve patient care, operational effectiveness and organisational performance.
The post holder will evaluate solution options, balancing technical capability with organisational need, affordability, sustainability and long-term value, while promoting the reuse and optimisation of existing platforms and capabilities. They will maintain expert knowledge of emerging technologies, including AI, Microsoft Azure, Microsoft 365, Microsoft Fabric, Snowflake, Tableau, Power BI, automation and national NHS digital capabilities, advising on their potential organisational value.
They will contribute to business cases, options appraisals and strategic proposals, ensuring benefits, risks, dependencies, governance and implementation considerations are clearly articulated, while encouraging innovative, pragmatic and proportionate solutions.
The post holder will lead and support the development and evaluation of business, analytical and digital solutions, considering business and user requirements, clinical workflows, information governance, technical feasibility, affordability and sustainability.
They will ensure solution designs and implementation approaches align with Trust digital strategy, enterprise architecture principles and national NHS standards, with robust DevOps, testing and effective transition into business-as-usual support.
The post holder will provide strategic advice and constructive challenge on significant digital and analytical initiatives, promoting consistent design principles, governance and best practice. Working with Data Engineering, Digital and other partners, they will ensure solutions are technically feasible, operationally practical, scalable and appropriately governed.
They will support governance that enables innovation while maintaining compliance with information governance, cyber security, clinical safety and statutory and regulatory requirements. They will interpret relevant local and national policy changes and assess implications for Trust data, digital priorities, services and processes.
The post holder will assess and communicate solution impacts, dependencies, risks, costs, benefits and opportunities throughout the software lifecycle. They will manage key aspects of major projects, including suppliers and technical, project and operational resources, ensuring capacity planning and service escalations are appropriately managed.
They will work independently, challenge traditional practices and encourage innovative problem-solving across multidisciplinary teams. Through horizon scanning, they will identify opportunities to harmonise technologies, reduce duplication and rationalise the Trust’s supplier footprint.
The post holder will also develop and deliver a data and digital inclusion plan with wider data and digital teams, monitoring progress and adapting the approach as technologies evolve.
The post holder will build strong relationships across Business Intelligence, Digital, Transformation, clinical services and corporate functions, acting as a trusted strategic advisor to clinical, operational and corporate leaders on solutions, innovation and emerging technologies.
They will facilitate workshops and engagement to understand business needs and ensure stakeholders remain appropriately engaged throughout the solution lifecycle. They will bring together business, technical and operational perspectives to develop effective solution recommendations.
The post holder will maintain relationships with external partners, including Integrated Care Systems (ICSs), NHS England, Local Authorities, academic partners and technology suppliers, promoting innovation, knowledge sharing and common standards.
They will prepare and present reports, business cases and strategic recommendations to senior leaders, communicating complex technical and analytical information clearly to technical and non-technical audiences. They will represent the Trust at relevant internal and external forums relating to digital innovation, analytics, AI and solution development.
The post holder will develop, review and support the implementation of policies, guidelines and service level agreements, alongside the introduction and improvement of systems and services to meet user requirements.
They will assess the contractual, commercial and financial implications of technical decisions and contribute to technical architecture and development protocols, promoting architecture best practice. They will also develop and maintain policies relating to patient use of technical solutions, including AI, Robotic Process Automation (RPA), FDP and Microsoft technologies.
The post holder will manage contractual relationships with third-party suppliers and budgets within allocated resources, including capital funding, in accordance with Trust Standing Financial Instructions. They will lead appropriate data and digital procurement exercises and identify solutions that support efficiency savings and quality improvements.
They will contribute to effective budget management, identify investment opportunities and align available resources with workstreams and projects, monitoring expenditure against agreed areas.
The role will include analysis, interpretation and production of complex reports, including financial returns. The post holder will ensure the Technology Solutions federated team follows data management best practice, including efficient code development and appropriate monitoring of cloud expenditure.
The post holder will manage direct reports, including annual appraisals, supervision, sickness absence, leave and relevant payroll documentation. They will provide professional oversight and contribute to the development and appraisal of wider federated staff where appropriate.
They will undertake investigations and complaints as delegated, manage staff on a day-to-day basis and support the recruitment and selection of permanent and temporary staff, including partnering technical services staff.
The post holder will promote continuous professional development, ensuring they and their teams remain informed of developments within the specialty, including relevant legislative and national requirements.
The role requires standard keyboard skills and the ability to manipulate complex data at speed.
The role involves light physical effort, including carrying or moving equipment, alongside periods of sitting or standing in restricted positions when required.
The role requires sustained concentration and the ability to analyse, interpret and compare highly complex information from multiple sources to evaluate options and design appropriate technical solutions.
The post holder will manage complex workforce issues, including performance, grievance and disciplinary matters, and support cultural and behavioural change, including where there is resistance.
- Significant senior-level experience in Business Intelligence, Digital, ICT, Information Management or a related discipline.
- Demonstrable experience of leading the discovery and evaluation of complex business, analytical and digital requirements.
- Experience of acting as a strategic advisor to senior clinical, operational and corporate stakeholders.
- Strong understanding of solution design principles, enterprise architecture concepts and governance within large, complex organisations.
- Expert knowledge of modern analytical, cloud and AI technologies, including platforms such as Microsoft Azure, Microsoft Fabric, RPA, Snowflake, Tableau, Power BI and the Federated Data Platform (FDP), with the ability to advise on their appropriate application.
- Experience of evaluating technology options and recommending solutions based on business need, affordability, technical feasibility and organisational priorities.
- Understanding of NHS digital strategy, national programmes, interoperability standards and information governance requirements.
- Experience of developing business cases, options appraisals and strategic recommendations for senior decision makers.
- Experience of working across organisational boundaries, bringing together multidisciplinary teams to develop integrated solutions.
- Experience of horizon scanning and evaluating emerging technologies and industry best practice.
- Experience of supplier engagement and evaluating third-party digital products and services.
- Master's degree in information management, Computer Science, Digital Health, Business Intelligence or a related discipline, or equivalent experience.
- Evidence of continuing professional development in digital technologies, analytics, cloud platforms or AI.
- Relevant professional certification (e.g. Microsoft Azure, Microsoft 365, Snowflake, TOGAF, BCS, PRINCE2, Agile, ITIL or equivalent).
- Exceptional communication skills with the ability to explain highly complex technical concepts to both technical and non-technical audiences.
- Ability to influence and negotiate with senior stakeholders across clinical, operational, technical and corporate services.
- Demonstrable ability to facilitate workshops, lead structured discovery sessions and build consensus across stakeholders.
- Experience of coaching, mentoring and developing technical and analytical capability.
- Strong analytical skills with the ability to evaluate complex business problems and develop pragmatic solution options.
- Ability to balance innovation with governance, affordability, risk and organisational priorities when recommending solutions.
- Ability to assess emerging technologies and determine where they can deliver measurable organisational benefit.
- Ability to manage multiple strategic initiatives simultaneously within a complex organisational environment.
- Experience of supporting strategic planning, prioritisation and investment decisions.
- Demonstrable strategic leadership within a complex healthcare or comparable organisation.
- Experience of leading multidisciplinary teams through influence rather than direct line management.
- Experience of coaching, mentoring and developing technical and analytical capability.
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