Head of Data and Impact

SMART WORKS CHARITY; Greater London; Hybride; GBP 70 000 - 110 000; Plein temps

Résumé du poste

Smart Works Charity seeks a Head of Data & Impact to lead how the organisation measures impact and drives data-informed decisions across all centres in the UK.

The role champions data literacy, leads reporting and evaluation projects, and ensures robust data practices, including acting as Data Protection Lead to maintain compliance and trust.

Qualifications

• Experience leading data strategy and measurement of impact.
• Strong ability to produce internal and external reports.
• Knowledge of data protection laws and best practices.
• Experience coordinating across multiple centres/locations.

Responsabilités

• Oversee how the charity measures impact.
• Champion data literacy and informed decision-making across the charity.
• Lead evaluation projects and support EDI data practices.
• Act as the charity's Data Protection Lead ensuring compliance and best practice.
• Provide strategic leadership for the charity's central database used across centres; manage updates and external contractors.
• Maintain data integrity and functionality across systems; travel to other centres as needed.

Connaissances

Data governance

Data protection

Stakeholder leadership

Analytics leadership

Description du poste

The Head of Data & Impact plays a pivotal part in ensuring that Smart Works is a data-driven organisation, where insight and analysis underpin strategic decision-making and service delivery. At its core, this position is responsible for overseeing the how the charity measures impact.

The role champions a culture of data literacy and informed decision-making throughout the charity. By producing insightful internal and external reports, leading evaluation projects, and supporting equality, diversity and inclusion (EDI) efforts through robust data practices, this position directly contributes to the organisation’s strategic goals. Acting as the charity’s Data Protection Lead, the role also ensures compliance and best practice in handling personal data, reinforcing trust and transparency in every aspect of Smart Works’ activity.

They will also provide strategic leadership for the charity's database - used across all centres - to manage client, volunteer and referrer information. This includes overseeing system updates, working with external contractors, and maintaining data integrity and functionality across the board.

Ideally, the successful candidate will be based at one of our London centres and will travel to other Smart Works centres across the UK when needed, though we are happy to accept applications from candidates who are not based in London but believe they are a good fit for the role.

There may be occasional evening and weekend work as the successful candidate will be part of the wider centre team, supporting with key events. TOIL is given for evening and weekend work.