Head of Customer Solution Engineering

Zuora Community; Greater London; Hybrid; GBP 140,000 - 210,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental, and vision insurance

Generous paid time off

Paid holidays and year-end break

Parental leave

Learning & Development stipend

Volunteer and charitable donation-mact

Job summary

Zuora is seeking a strategic leader in London to bridge sales and technology, driving enterprise engagements and renewals. You will lead a Customer Solution Engineering team, build executive relationships, and guide value-based discussions across quote-to-cash and revenue recognition.

You will partner with regional sales leadership, mentor a high-performing team, and shape a consultative selling culture across cross-functional groups.

Qualifications

• Proven experience managing a large, diversified customer portfolio.
• Strong leadership capable of coaching and driving team motivation.
• Track record partnering with senior sales leadership and influencing outcomes at the executive level.
• Background in technical sales, sales engineering, or enterprise SaaS environments.
• Solid understanding of SaaS software and recurring revenue business models.

Responsibilities

• Partner directly with a Regional VP of Sales as their technical counterpart.
• Lead the team through sales campaigns for strategic and enterprise customers; hands-on in deals.
• Articulate business and technical value across quote-to-cash, billing, and revenue use cases.
• Develop and implement value-selling approaches for Zuora’s growing customer base.

Skills

Large customer portfolio

Leadership

Executive engagement

SaaS background

Billing & revenue

Job description

Zuora is seeking a strategic leader in London to bridge sales and technology, driving enterprise engagements and renewals. You will lead a Customer Solution Engineering team, build executive relationships, and guide value-based discussions across quote-to-cash and revenue recognition.

You will partner with regional sales leadership, mentor a high-performing team, and shape a consultative selling culture across cross-functional groups.