Head of Creative Services

Major Players | B Corp™; London; Hybrid; GBP 75,000 - 80,000; Full time

Job summary

A leading creative agency in London seeks a Head of Creative Services to oversee the entire creative project life cycle. This hybrid role involves leading a multidisciplinary team, ensuring projects meet high standards and deadlines, and implementing innovative processes. The ideal candidate should have experience in creative operations, especially within social and digital marketing, and thrive in fast-paced environments. Salary ranges from £75,000 to £80,000 based on experience.

Qualifications

• Extensive experience in a creative operations role, preferably in an agency.
• Proven ability to scale and manage multidisciplinary teams.
• Strong knowledge of creative workflows and project management.

Responsibilities

• Lead planning and workflow for all creative campaigns.
• Manage a multidisciplinary studio team and resource planning.
• Ensure all creative outputs meet high internal standards.
• Identify bottlenecks and implement new tools for process improvement.

Skills

Creative project management

Leadership

Process innovation

Collaboration

Budget management

Tools

Project management systems

Resourcing tools

Job description

Major Players | B Corp provided pay range

This range is provided by Major Players | B Corp. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Major Players are partnering with an established independent, global social and digital marketing agency to recruit for a Head of Creative Services.

Together, we are looking for a strategic, charismatic and adaptable leader to oversee the entire creative project life cycle, from planning to delivery. This is a crucial role where you'll be the central link between Creative, Production, Social, and Accounts teams, ensuring every project is delivered on time, within budget, and to the highest creative standard.

Responsibilities:

• Creative Operations & Delivery: lead the planning and workflow for all creative campaigns, owning the structure and pace of projects to ensure excellence. You'll champion scalable processes, from technology to AI software, to boost studio efficiency.
• Team & Resource Leadership: as well as managing the multidisciplinary studio team you will oversee resource planning and operations.
• Creative Standards & Quality Control: translate briefs into actionable plans and ensure all creative output meets the agency's high internal standards and compliance requirements.
• Process Innovation & Growth: Identify bottlenecks, implement new tools, and continuously evolve creative processes. You will always foster a culture of continuous improvement, pushing for smarter ways of working with an energizing and uplifting leadership style.

Experience required:

The ideal candidate will have established experience in a creative operations role as well as being from a production background - which is a key element to understanding and delivering in the role overall. You must have proven experience working within a social/digital marketing agency, ideally working with entertainment clients.

• Demonstrated ability to manage and scale multi-disciplinary creative teams.
• Excellent knowledge of creative workflows, resourcing tools, and project management systems.
• The ability to stay calm under pressure and a drive to build structure in fast-moving environments.

Hours: Full time

Salary: £75-80,000 depending on experience

Office requirements: Flexible hybrid working, 2 days per week in the office (the more the better)

If you would like a confidential chat about this role or your next career move, then please get in contact with me: [e-mail]

Major Players are the UK's leading digital, marketing, and creative talent agency, and over the last 30 years we've consistently championed our people and communities. As a proud B Corp, we are committed to improving diversity, equity and inclusion within the industries we service, creating impactful and sustainable change for our partners, candidates and employees.

We offer equal opportunities to all candidates regardless of race, religion, gender, sexuality, disability, age, and other protected status as required by applicable law. For further information about our DE&I commitments, please visit: www.majorplayers.co.uk/diversity-equity-inclusion/

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Advertising

• Industries

  Advertising Services

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