Head of Core Services & Community Impact

Bath & North East Somerset Council; Bath; On-site; GBP 42,000 - 56,000; Full time

Job summary

Citizens Advice Bath and NE Somerset is seeking a capable leader to head a multi-skilled team delivering high-quality information and advice to residents in the BANES area. You will provide clear direction, support, and governance to ensure services run smoothly and meet beneficiary needs.

Based in Bath, the role focuses on collaborative working with partners, driving improvements, and maintaining a welcoming, inclusive environment for staff and clients. Interview week is scheduled in person.

Qualifications

• Experience leading multi-skilled teams in a charity or public sector.
• Ability to deliver high-quality outcomes and oversee service delivery.
• Strong leadership, communication, and governance awareness.

Responsibilities

• Lead and manage a multi-disciplinary team to deliver outcomes.
• Provide clear leadership and accountability to the service.
• Foster a collaborative, client-focused environment.
• Ensure staff are supported, motivated and compliant.

Skills

Leadership

People management

Team development

Stakeholder engagement

Job description

Citizens Advice Bath and NE Somerset is seeking a capable leader to head a multi-skilled team delivering high-quality information and advice to residents in the BANES area. You will provide clear direction, support, and governance to ensure services run smoothly and meet beneficiary needs.

Based in Bath, the role focuses on collaborative working with partners, driving improvements, and maintaining a welcoming, inclusive environment for staff and clients. Interview week is scheduled in person.