Head of Compliance Monitoring

Wipro Technologies; Reading; On-site; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Head of Compliance Monitoring to lead a vital function within the organization. This role is essential for driving strategic initiatives and ensuring compliance with regulatory standards in the financial services sector. The ideal candidate will possess extensive experience in compliance monitoring, particularly in retail investments and pensions, and will be responsible for developing monitoring programs, managing teams, and liaising with senior management and clients. This position offers a competitive salary, a comprehensive benefits package, and opportunities for professional growth within a dynamic and inclusive workplace.

Qualifications

• Experience in compliance monitoring for retail investments and pensions.
• Strong regulatory knowledge and staff management experience.

Responsibilities

• Lead the compliance monitoring function and develop strategic direction.
• Design monitoring programs and ensure regulatory compliance.
• Manage and mentor teams, ensuring effective communication.

Skills

Compliance Monitoring

Staff Management

Regulatory Knowledge

Communication Skills

Organizational Skills

Problem Solving

Job description

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Title: Head of Compliance Monitoring

Requisition ID: 53954

City: Reading

Country/Region: GB

Introduction

Servaada, a Wipro company is looking for a Head of Compliance Monitoring with previous experience of compliance monitoring for retail investments or pensions. This role which will be at the heart of the growth agenda for the organisation. The role will have a primary focus on leading the delivery of several core strategic deals, whilst also contributing to the wider development of our financial outsourcing services.

Servaada is a separate legal entity, authorised by the FCA and has been set up by Wipro to provide regulated outsourcing services within the Financial Services industry.

Our clients are leading providers for pension schemes and investment platforms. Servaada will be providing business and technology process outsourcing services and an end to end front and back-office operations support.

As Head of Compliance Monitoring, you will receive a competitive salary, a generous benefits package and training & development in areas to help you improve.

Responsibilities:

As Head of Compliance Monitoring you will:

• Build and lead the monitoring function within the business, and provide strategic direction on the development of the function
• Maintain and enhance the annual monitoring plan to ensure all areas covered in frequency as to both regulatory expectations and client requirements
• Ensure above takes into consideration higher risk areas after discussion with senior management
• Design (or ensure designed) detailed monitoring programmes across all relevant areas and also ensure when regulations/SOPs change, such programmes are properly updated
• Liaise with such areas as to when convenient, and allocate relevant staff to complete monitoring reviews (both UK & offshore)
• Review findings and ensure split between systems issues and actual regulatory breaches (then in line with other colleagues consider if breach so serious needs to be immediately reported to client and/or regulatory authorities)
• Investigate cause of all breaches & issues identified through monitoring, suggest remedial actions and SOP/control enhancement
• Ensure all above discussed with management and reports issued
• Attend client meetings, including Risk and Compliance Committees to present key findings.
• Ensure all follow up actions agreed and appropriately implemented
• Manage, mentor and train UK team & offshore Team
• Occasional travel to India (twice a year) and to other client sites in the UK
• Assist in client visits and compliance monitoring reviews by clients

Mandatory Skills:

• Previous experience of compliance monitoring (or external or internal audit if also covered regulatory requirements) of retail investments (and willing & able to quickly pick up pensions aspects if not covered before)
• Previous staff management experience including allocation of resources
• Expert regulatory knowledge and then how regulation applies across relevant business activities and oversight of such
• Ability to work without supervision and under pressure
• Efficient and well organised
• Strong communication skills both written and verbal
• Credible and assertive manner
• Discretion, tact and resilience
• Professional manner with the ability to influence and persuade
• They must be a skilled communicator and able to deal with a wide variety of internal stakeholders and financial regulator

Application of Individual Conduct Rules:

Standard of conduct is reasonable under all circumstances relating to

• Must act with integrity
• Must act with due skill, care and diligence
• Must be open and cooperative with the FCA and other regulators
• Must pay due regard to the interests of customers and treat them fairly
• Must observe proper standards of market conduct

Servaada is an advocate for positive change and conscious inclusion. As a global employer, we strive to create a diverse Wipro family by remaining committed to the development of our culture, diversity, equality, and inclusion in the workplace. All applicants welcome.

If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us [e-mail] . Do not email your resume to this ID as it is not monitored for resumes and career applications.

Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group [e-mail] .

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.